Remote access outside my network

Plex Media Server Remote Access
1

Server Version#: 1.18.7.2438
Player Version#:

I’m trying to enable remote access outside my network but whenever I click “retry” in the remote access screen, it just completely disables remote access, forcing me to reenable it on my server itself.

2

When you click Retry, it will undo what it has attempted.
It will cycle OFF and than ON again (as if fresh).

I don’t understand what you mean by

forcing me to reenable it on my server itself.

Would you elaborate?

3

I understand it will turn off then on, but it only does the turn off part, which I then have to manually click enable remote access again on my server.

4

I will try to experiment with the other units I have here. (I own a couple) and see what I can come up with.

What can you tell me about your host environment?

Distribution and version?
Modem make & model?

5

Dell PowerEdge R310 running CentOS 7 using an xFinity modem
(Advanced security features is off)

6

Actually I got it fixed, I disable setting my own public port and it worked. I think it’s because I let the 32400 port through my firewall after setting the custom port setting.