Remote Access Troubleshooting Arris NVG589

[OttoKerner]

@pmarchi

port forwarding but I’m not sure if I did this correctly

Doing so is not a guaranteed path to success.
The truth is that most new internet access contracts put their customers behind Carrier-Grade NAT
And if that happens, you are in trouble.

The Basics of Remote Access Troubleshooting

When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much. First off… there’s a dedicated support article on troubleshooting your remote access. I strongly recommend you have a look at that. Find below some additional remarks on how to troubleshoot your remote access setup. Review your internet access / remote access configuration It’s good practice to review if Plex gets the correct public IP address…