Remote Access with Asus RT-AC66U

Anyone know how to set this up?
I tried:

  1. Click “WAN”
  2. Click “Virtual Server / Port Forwarding”
  3. Service Name is Plex
  4. Typed in a Port Range 32400
  5. Typed in the local Plex Server Ip (it was in the drop down box)
  6. Type 32400 as Local Port
  7. Select Protocol: BOTH
  8. Clicked the “+”
  9. Clicked the “Apply”, and waited till the page reloaded.

New entry is present, but still I can not connect.

I have the same router. So I’m going to suggest a couple of things to look at.

First, in your browser go to canyouseeme.org and check what the IP is shown there for your WAN connection.

Next, go to the router’s main index page, and verify that the IP shown at Canyouseeme.org is the same listed.

If they aren’t the same, then you are in a double-NAT situation. This is usually caused because the modem/equipment you got from the ISP is set up as a router. Call the ISP and have them switch it to bridge mode. Then your Asus router is the first device for your LAN and not theirs.

Next, if it is saying the same IP, then you want to check to make sure that canyouseeme.org reports success on port 32400, so you want to test this on that page. It’s sometimes possible that making a port forward on the Asus RT-AC66U and the RT-N66U can sometimes hang while making port forwards. If this is the case, reboot the router and then test the canyouseeme.org port 32400 again.

Assuming that all of this now works, you should be good to go for remote access. You may want to go into Plex’s Settings > Remote Access > Manually Specify Port and turn it on and put in 32400 here. BTW, you can change this port to anything in these settings you want, as long as you set up the router for the external port to match it, going to 32400 on the router. Some ISP’s throttle 32400, so you might not get full upload speed on 32400 if you don’t change it.

example: Manually Specify set to 22222 in Plex Web App Settings
Router Port Forward rules are external port 22222 to IP of PMS to port 32400 on TCP. This should work great, as long as you aren’t in double-NAT.

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I do NOT get a matched IP. My ISP is closed 'till Monday, so I guess I am stuck waiting on them.
As a side note, I will not be running on port 32400. It is too common so I will switch it to something like 58600 or something. Thank you for the help!

Pleasure. And most of the big ISP’s tech support folks do work over the weekend for the odd outages, so it’s still worth a call to see if they can help you.

And it just takes a simple switch for them to set on their end, or you could also find the ISP router’s manual, log into it yourself and do the same thing. It’s just easier for them to do it, usually. You will need to be wired into it, not WiFi. You will also need the admin password for the web interface.

Disconnect all other devices, then use a laptop or desktop to make the changes. Then restart the ISP router, and verify you have internet connections on the laptop afterwards. Then plug in your Asus, wire into that, and you should be able to get to everything fine.

Thanks for the help.
Unfortunately, I am 20 miles away from an ISP (Comcast), so out here in the sticks I got to use a WiFi 3G/4G antenna from a small town company.

I called Monday, they didn’t know anything about bridging. I asked for the login info for their modem and they said they didn’t give that info out to customers. I said “For $200.00 a month just for a 7Mb connection, you better or get someone out here with-in an hour or I will head into town and stomp some heads.” I didn’t say it nicely either. I was put on hold for about 60 seconds and the tech came back on the phone with the login info. However, there isn’t anything I see about bridging in the admin section of the modem.

They then put me on a static IP hoping that would work, but Asus still sees a different address. I don’t know what to do now… They don’t know what to do either.

If you have the log on info you can port forward 32400 (or another port) on their device, to the Asus router, and then make a port forwarding rule there to forward it to your PMS machine. This is one way to get around a double NAT. Bridging is a lot lese efforts, though.

Look up that ISP router and see if you can find a manual for it… That’s the first place to start.

It is a mit-07d. I am swamped at the moment but thought I would share this information.
I looked it over right quick, and I couldn’t find a manual.

mse.com.tw/en/2-2379-64579/product/48V-PoE-active-Injector-with-802-3af-Compliant-48V-350mA-output-and-surge-protection-MIT-07D-id339045.html

That is the ROUTER they gave you for your install??? That’s just a power injector for PoE installations. There must be another unit some place that your router or this hooks into. That device is used to put power onto a line for things like cameras or PoE enabled routers/switches. Including 3G/4G radios.

There has to be something else all of the network is plugged into. try tracing the WAN line back from your Asus router to see what and where the device is… (Might be a radio box of some sort, since you said it’s a 3G/4G connection.)

That device is not the internet connection. It’s basically an adapter to allow you to connect possibly an access point without needing a power cable, just the Ethernet cable.

You’ll need to describe your setup better. There’s something missing. Most 3g/4g setups I’ve seen are a 3g/4g device connected via USB to a router. If you can’t figure out how to enable bridge mode, you can instead turn off the dhcp server on your own router then connect your router from 1 of the LAN ports to a LAN port on the ISP router.

There is a 3G/4G Radio connected via Cat5e. The other end of the Cat5e is connected to the MIT-07D. The MIT-07D connects to my Asus router. My Asus router connects to my Cisco 3750 Switches, and these switches connect to my servers, workstations, and computers.

OK, now we are getting some place we might be able to do something with…

What is the make/model of the 3g/4g Radio and can yo find the manual on-line for it. This is where we need to either turn it into a bridge, or set up the first stages of your Port Forwards. This is the first leg of your internet path local to your home, so this is where we need to start.

So let’s get the manual for it first. Model and manufacturer and a link if you can, so I can look at it real quick and see what pages we need to work with.

If you are behind a CGN, you can set up a VPN on the Asus AC. that way you get an proper external IP which you can port forward.

The MIT-07D looks like a wasted device and might just be confusing the issue. I would remove it. Please provide all the make/model number for your devices that MikeG6.5 asked for.

I’m going to say to leave it in, as it might be powering up the 3G/4G radio. We don’t know how he has to have things set up to make everything work…

But the device further down stream is the one I most want to know about… And this is the one we might be able to do something with. We can port forward on it to the router, then port forward the router to the PMS machine, and this should work…

Oh yeah, that is possible. Can you confirm that the connection from the device is to the WAN port of your Asus? Also what IP addresses are shown for the WAN and LAN on each device. The first and last groups of digits will be enough. ie Public 66.xx.xx.45, Private 192.xx.xx.5. Although there is no need to mask the local IPs.

The MIT-07D is the **PoE ** to the BEC 6800RL R6-17 4G/LTE Outdoor Router.

bectechnologies.net/datasheets/6800.pdf

data.manualslib.com/pdf5/105/10479/1047811-bec/6800rul.pdf?6cb4d140bca43788c8e4dc8f058b1011

I see they can bridge it, they are just retarded and only know how to install the devices with plug n’ play.

A better manual, and one that talks about setting up port forwards is located here: http://bectechnologies.net/wordpress/wp-content/uploads/2015/09/BEC-6800RUL_UM_1.3_2015_0906.pdf

Now on to the meat and potatoes… :slight_smile:

This router can be configured in Bridge Mode, so that your Asus router gets an external IP and not the radio. You want to connect your PC directly to the radio for any configs you do, and not through your Asus router. So that’s going to mean swapping cables around a bit, to get things set up for changing, but after that, everything can go back to how you have the cables run now. Just unplug the PC’s Ethernet cable from your Asus router and plug it into the PoE injector. The PC should get an IP from the radio’s DHCP server then and you are good to go.

You can find the setting on page 45 and is discussed in the section labeled IP Pass-through enabled. Before you just toggle this, though… Call your ISP again and ask them if they allow this to be done. They might have a MAC requirement for your radio, and if so, you may have to “change” the Asus’ WAN MAC to make this work. (This can be done in the Asus web app, too, so no worries if it’s needed… If so, let me know and I can find the relevant setting on the router for you to change, too.)

Let’s assume they give you the go ahead. Then all of your port forwardings done on the Asus router should work as soon as you restart it. Don’t just flip this on without checking with them, because you may not be able to get back into the device without going out and resetting it! (Manual reset with the button on the device.) Doing a reset might lose all of it’s configs, and then you may need to have a tech come back out to configure it!

If they tell you “no” then you are going to have to do some different config things on this device. Pages 70 and 71 talk about port forwarding, so read up on this section fairly well before you go into the radio and start changing things.

The only IP that you would need to forward to here is to your Asus router, which should already be assigned to it. (192.168.1.x). I couldn’t find a place in this device’s configurations for setting up a static, but that’s not an issue if the router is the only device you have on it’s network.

Make sure of port numbers on your port forwards! If you don’t want to change from 32400, then don’t. If you tell Plex to manually map a specified port and it’s not 32400, then only the Radio’s external port is going to need to match it. Example:

Radio port mapping:

Ext port 21212 to Asus router IP on port 32400

Asus router port forwarding:

(from radio) 32400 to PMS IP on port 32400.

This should then work as well as configuring in Bridge Mode… Let me know how this works.

(Basically by not being in Bridge Mode, it means you are going to need to do all port forwards 2 times. Once on the radio and once on your Asus router. So if you set up your own web site on a PC in your network, you are going to need to set up a port forward on both devices to support that web site. This should be the only issue you might have if you can’t run the radio in Bridge Mode.)

They refuse to bridge or allow me to bridge, unless I switch to their wireless “b” router! Then they said they would allow a bridge.

No worries, then. You can still forward ports on their machine, forwarding to your router, and then your router forwarding the same ports to the PMS machine.

It’s a bit more convoluted, but it’s still doable. I already outlined the pages you are going to need to use to modify the port forwards on their router, pages 70 and 71. When you do this, you want to be plugged directly into their router, and not through yours.

it shouldn’t be that hard to get setup, and will likely take just a few more minutes to get everything working correctly, once you read up on it and are comfortable with what needs to be done.

Or let the 4G router handle all the router work and turn your Asus into an Access Point.