I have plex working on the local network no problem - however remote access is not working :
Private 192.168.2.219 : 32400 Public : 32400 Internet
i tried clicking setting up manual port and that still does not work…
your port forward looks like this ? if you go to canyouseeme.org and enter 32400 as port does it say it is open?
i have two routers - the main which is a cable modem and the asus router where the plex is set up. do i have to make one of those in bridge mode?
the modem/router combo needs to be in bridge mode so it only acts as a modem
or you can forward modem external port to router then forward that to computer
In modem
External port IPaddressofRouter internal port TCP
in router
External port IPaddressfofServerComputer internal port TCP
ok im confused with that… so the verizon router/modem combo’s ip is: 192.168.1.1
the asus router where the plex is attached to is 192.168.2.219
please tell me how to set up that port forwarding.
If you cannot put he Verizon in bridge mode then.
Look in your Asus take note of the WAN IP which you will find like in the image below. In the Verizon You need to forward to this address.
In the Asus you need to forward to the IP address of the computer that has the Plex Media Server installed.
Just use 32400 for all the port entries.
yes this worked !! finally ! thank you!! however, i deleted the plex app from my iphone and reinstalled it, and i login and nothing is coming up in there. it says “connecting to mycloudex2ultra” and just keeps trying to connect. this is from OUTSIDE the network. On the network, it works normal.
do i need to open up any other ports fot the app to work ?
when i try using the web app, it says server is unreachable.
Disregard. Its working now after i manually set port to 32400!! Thank you very much for your help!! Will post here if i encounter issues in the future!!
Hey, i have exactly the same Problem. I have a Cablemodem from my provider and no access to configure it. Ip of the Cable Modem is 192.168.0.1 , My Asus rt-ac66u has the ip 192.168.1.1 and the wan ip in the asus web app shows 192.168.0.10
My DS918+ with Plex has the IP 192.168.1.124 .
How du i configure remote access to my Plex Server?
mkoeppl83@gmail.com, I called the cable company and told then to put their router in bridge mode. That’s the easy part. Note that once you do that, the cable company’s router wifi will be shut off (your own router’s wifi will be fine).
Here’s what I did afterwards, in case this helps anyone: I enabled port forwarding, exactly as described above. I then went to http://www.canyouseeme.org/ and verified that port 32400 was accessible:
Success: I can see your service on 216.189.xxx.xxx on port (32400)
Your ISP is not blocking port 32400
it still didn’t work. But I restarted the machine, and now it says this:
Fully accessible outside your network
Hi I am facing same issue with plex server not accessible outside network. I have done settings as per attached photo. I have asus rtn56u connected with Qnap server. I have done port forward settings but still same error. Can someone help?
Check to see if you have DoS protection enabled under firewall settings. I was having issues with remote access and users being forced to relay. Disabling DoS protection fixed that issue for me on an asus rt-n66u
turn off ai protection on asus routers as it blocks remote axs for plex
My problem is similar… the remote access works for 5 seconds and stop working.
tried manual port, port forwarding, turn off the router firewall, my air protections is off, my moden is on Bridge
my wan ip on the router is 192.168.0.12
but on the plex shows 189.54.147.19
my nas is on 192.168.1.171
on http://www.canyouseeme.org/ it shows 189.54.147.19 error is I could not see your service on 189.54.147.19 on port ( 80 )
Reason: Connection timed out
on any port that I put on
don’t know what to do, please some help?
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