Remote access with custom SSL certificate not working

Plex Media Server Remote Access
1

Server Version#: 1.41.7.9799 on Synology DS423+

Hi,
I have configured remote access to use a custom wildcard certificate provided by Let’s Encrypt following Plex own instructions, but if I connect to https://plex.mydomain.com:32400 the page is loaded with a certificate whose CN is for *..plex.direct

If I check the console log I receive the following error:

CERT: incomplete TLS handshake from [::ffff:192.168.254.1]:62481: sslv3 alert certificate unknown (SSL routines)

I have created the PKCS12 file with the following command:

openssl pkcs12 -export -out file.pfx -inkey PRIV_KEY.PEM -in CERT.PEM -certfile CHAIN.PEM -password pass:OnePassword

I have read that it’s possible that there’s an error with the chain, but I have tried the fullchain.pem file and the result is the same.

I can provide logs if you need it, but I don’t know what more can I do to solve this.

Thanks in advance and best regards

2

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