i’ve been using plex media server on my old Lenovo ThinkPad for a couple of months now and i have never gotten the remote access working.
It was running Windows 10 and everything worked except remote access. Every time i would try to connect to it from outside my network it would go over relay with max. 2 mbps. I am using NordVPN with split tunneling so my plex server doesn’t go through the VPN.
It would always be the same, I activated remote access and it would say its active until i changed the menu or clicked somewhere else on the plex UI and it would change to not available outside my network. Didn’t matter what it said it didn’t work anyways when I tried it.
I tried many things but everything i tried either came with a huge compromise or it just simply didn’t work. I have opened a port and tried choosing the port manually on plex but still nothing.
I was already giving up until I installed Windows 11 on the same machine and it suddenly just worked fine. I activated it the first time and it worked perfectly. Full quality outside my network. I used it happily for a month until my Laptop started crashing and i had to replace it.
I replaced it with the same model but now i am back to square one again. Same problem from the beginning with the remote access only showing for a couple of seconds that it works but then going back to nit available outside your network. Even though I installed Windows 11 from the beginning this time. Just now I have set my server as an exposed host in my routers port forwarding settings and ist stopped turning itself off and stays green but now it not available at all outside my network.
I thought it may be simply not possible because of my internet provider or something else but it worked for almost a month just fine.
What am I missing?
Please, any Help is welcome!
Thank you guys in advance, i’ve provided a .gif showing the behavior of the remote access settings from my server.
Hello, ive got the exact same issue, started yesterday.
ISP Sweden Telenor, tried port forward aswell, no luck, restarted everything no luck. Dont want to fiddle to much as i know it was working for a long time.
I would make sure that your ISP is still providing you with a publicly routable IPv4 address. More and more ISPs are moving to IPv6 and IPv4 connectivity is provided via CG-NAT.
I’d like to add that I am also having this issue, beginning on August 7, 2024. After hours of troubleshooting, I am still empty handed.
Once I click Retry on Remote Access, Plex confirms it is fully accessible outside of my network, but after a few seconds turns red and says “Not available outside of your network”. I am able to watch my content directly from the server, but nothing over my local network.
There must be something going on at the Plex side? My system has worked fine for over a year.
It should be enabled, I also tried opening the port manually and it resulted in the same problem. I’ll be home in 2 days, i can have a look and check if UPNP is enabled.
Thanks for the hint. I’ll get back to you when I know more.
