Remote Access

Server Version#: 1.15.3.876-ad6e39743
Player Version#:
Recently I had to reboot my Mac mini (High Sierra) from scratch due to a fatal crash. I downloaded the latest version of Plex Server and started from scratch. Since then I have not been able activate the Remote Access function. When I try to start it, it stays active for about 3-4 seconds and then goes back to the “not available outside your network” status.
I have followed the recommended setup as described in the provided articles.
Nothing has changed on the router settings. I have used the Remote Access for a couple of years with no problem.
Any idea what I should do to correct the issue? Any help would be greatly appreciated.
Thanks!!!

What articles are you referring to? Provide the details of your Plex setup and router settings, etc.

It might be worth actually checking if remote access is actually available.
There are definitely confirmed issues of the server showing remote access not working, when in reality it is.

I imagine these?
https://support.plex.tv/articles/
Specifically this.
https://support.plex.tv/articles/200289506-remote-access/

Yes, those are two of the articles I am referring to. I was trying to attach scene shares of my set up, but could not find a way to do attachments.

Bille Kjeell

bkjeell@hotmail.com

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