Remote access

Just updated the server to the latest and thought it would fix the problem but every day when I check remote access it shows failed for public and I even added it to my router it just started happening like a week or so ago I’ve tried different things in the settings that the forums suggested still have the issue and I have plex pass

Would you mind sharing some more details?

e.g.

  • what is it you actually tried?
  • have you checked if remote access isn’t actually working (e.g. to rule out some glitch of the remote access status indicator inside Plex)?
  • can you still see/access your router’s public IP and the port used for remote access from outside your home network (e.g. using a service like canyouseeme.org)? If you’re using an automatic configuration this should be port tcp/32400, otherwise it’ll be the port specified in your manual port forward
  • can you confirm your ISP is assigning a routable public IP address to you / your router?

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