Remote access

[brysi8]

helllo i am new to pelx and for some reason i get this error saying not available out side of youe net work now i have literally tried trouble shooting steps please help

[tom80H]

Which exact troubleshooting steps have you tried and to what result?

The Basics of Remote Access Troubleshooting

When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much. First off… there’s a dedicated support article on troubleshooting your remote access. I strongly recommend you have a look at that. Find below some additional remarks on how to troubleshoot your remote access setup. Review your internet access / remote access configuration It’s good practice to review if Plex gets the correct public IP address…