Remote accses stoped workind after synology upgrade dsm 7.2.1.-69057

Plex Media Server Remote Access
1

Server Version#: 1.32.8.7639
my remote accse stoped working after synology update. dont know what to do. pls help.
Plex Media Server Logs_2023-12-24_00-17-59.zip (3.3 MB)

2

Check the Synology Firewall.
It has the sneaky habit of activating and closing the Remote Access port.

3

Hello… I have the same problem. Looks like I have the firewall on the NAS generally shut down.

I did try the instructions that suggested editing the Preferences.xml file to remove the XML attributes regarding PlexOnLine. That got rid of the cached refererences to the NAS, but I still do not see any way to establish a connection to the files on my system. Seems odd in that I am accessing the Plex HTTP server fine at port 32400.

Any other ideas?

4

Review all the network settings –

  1. IPv6 turned off / disabled
  2. NAS is using IPv4 IP address, which is static or matches the portforward address in the modem/router (rebooting the Syno will make it pull a fresh IP if DHCP and not static or MAC-reservation)
5

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