Remote Direct Play Buffering Bug

Plex Players Desktop Players
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1

Hi,

My buddy is playing from my PC’s server with Plex for Mac.

The bug is triggered when he direct plays remotely (my local direct play is unaffected). Stream will play for about 60 secs then buffer continuously.

The only workaround is to force a transcode. Each time he opens a stream, he sets the quality to one level below “original.” Not ideal but seems to work for now.

How do I isolate what the problem is?

EDIT: This issue appears to only happen on Plex for Mac player. We swapped to Plex HTPC for Mac which fixed it.

2

Is it only when doing a watch together session? If they are the only one playing something does it happen?

3

Yes it occurs regardless of watch together or him launching an independent stream.

4

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