remote issues since last 2 updates

most days it works remotely on browser on a pc or a tablet etc. other days it just wont connect

sometime a restart of service sometimes it just wont work

today, many reboots and refresh apps and server and will not connect.

i feel this is to do with the last 2 patches as immediately started to see these odd issues

i may have to roll back to an older version…

I am also having random remote access going down.
It usually comes back up within minutes.
This is happening on my windows PMS and I would agree as appeared to have started with 1.6.0 and 1.6.1 updates.

a couple of days of the issue, now rolled back 1.4.3

all works perfect again. ill stick with this version a while

we dont normally get an official plex response on the forums…

now further issues on old version, codec related messages for most media… apart from when use tv

and the usual odd time i can remote connect but most i cannot

some bad recent times for plex… it used to always just work

latest version fixes the codec issues

i can remote on wifi or 4g using my phone, still cant at work using a browser but works fine to friends shared server

10seconds later unable to connect again

refusing to connect on 2nd day

suggestions?

edit: couldn’t actually see my server from the actual server (PC). makes no sense to not even see it locally. seems to be one weird issue after another

reboot to fix that yet pc only been switched on an hour

still cannot connect remotely when could fine last week most of the time
my only solution seems to be to set up port forwarding etc when was working fine using indirect last week

no support?

ok after trying all version it now works remotely… using the 1st 1.5.1.3520
i can indirect remote from browser at work… cannot connect using my phone using 4g or wifi

so doesn’t seem to be a routing issue at home/server

retest latest version… remote connection again dissapears…

back to 1.513520 and works again remotely apart from the phone again, tested tablet and same issue also. all worked before

i seem to be proving a point with the version issue here

lots of issues since last few updates and no support provided

Could i have some support though?

server down then up then down, im just watching it

check facebook i see many with same issues cant access remotely

great…

There are tons of threads about this. Please search around and you’ll find that Plex engineers are working on why it’s not working for some people and working great for others.

fair enough but its very rare to see a plex engineer on the forums

no music stream in gym this week then, was ok last week :frowning:

wait 4th refresh today and now connected…very strange

i obviously have a routing issue

working ok all day… realized i had my vpn working for sweden. disconnected vpn and server dropped immediately

now cannot reconnect on normal or vp in any country

but it used to work no matter what

so a routing issue but also associated to plex issues

now back on swiss vpn

another day another randomness

no connection on normal connection remotely or using vpn on any server

hours later using a uk vpn it now work… note i am in uk anyway

If you drop or switch the VPN you will confuse the Plex binding. You would need to restart Plex so it can again grab the proper external IP.