It goes from being available to unavailable as soon as the page refreshes, and will continuously flip back and forth. I’ve never had an issue with this setup in over 2 years. Nothing has changed on my end. What’s super bizarre is that I can actually start streaming something on my cell phone’s data (from outside my network), and it will stream fine. But once it flips to not available outside my network, if I back out of the movie it shows that my server is unavailable?
My server has the 32400 port forwarded, has the IP reserved inside of the google wifi app, and VM is placed inside the DMZ.
Literally no idea what is going on here lol https://i.imgur.com/Cj2ZoUT.png. As you can see it’s streaming from the iphone’s data but is simultaneously not available from outside my network… Anyone have any ideas?
When it is not working, I assure you it is indeed not working. The server appears offline for anyone who tries to stream anything if their connection wasn’t already established prior (when it said it was “Working”).
It has now been like this for >48 hours. I have done everything under the sun. Re-installed the program, reconfigured network, etc.
The phone was indeed not on my wifi (this was said in the original post, that it was using my phone’s data (cellular data)).
I appreciate the response though. I am very glad (and also highly disappointed) that I am not the only user experiencing this issue.
Same problem here. Bizarrely, it’s saying remote access isn’t available, yet it is streaming anything 720p and below. Anything 1080p it’s throwing an error up for remote users.
I thought I’d buggered something up myself as I connected via ethernet rather than WiFi to the server in question. It must be purely coincidence…
To update this, I’ve just done the recommended action in the security notice at the top of the screen. Basically, creating a new password and signing out of all devices. It didn’t do a thing, other than create me a headache for the future when all devices will need linking back up again. The problem remains. I’m on the right server on all devices - I run two windows based servers and a server on an Nvidia Shield. The Shield server is fine for remote access, the two windows servers are now down.
I doubt it’ll happen but it would be nice to get some acknowledgement of this issue from the Admin and to see what can be done about it.
I hear you. Sometimes it’s a question of getting their attention. I’ve started threads where I’ve ended up talking to myself and others that have been jumped on really fast by other Plex users and Plex staff alike.
I don’t know who from Plex knows PMS on Windows though to nudge.
Somehow, I’m back up and running. I did the windows security notice instructions at the top of the page again, closed everything down, made sure all devices (including the Shield) were logged out and it has worked. No more problems.
You need to download the newest package from the website (Plex Download), go to the download-history of your browser, copy the address-link, replace the version number and then you have your download link for the previous version.
New Version 1.21.1.3876-3c3adfcb4
Previous Version 1.21.1.3842-b0c7a97d9
Example for the Intel//AMD 64-bit (QTS-4.3 and newer):
