Remote Streaming Speed Issue Maybe?

Hi,

I have plex on a unraid server.
12 core Ryzen
32 Gigs Ram
Nvidia P2200 video card that does all the streams.
I have disabled relay
First time ever using my ISP modem, no bridging.
I was previously on a 360 Mbps down and 30 for upload speed. I now have a Fiber line with 1.5 gigs down and 940 mbps up, actually speed test hits 1.3 gigs down, anyway much faster.

The problem is I’m not seeing any difference in remote streaming speeds. I’m only getting 3 to 5 mbps. per user, maybe 5 users at a time. The video card should handle that without issue. My isp wouldn’t have a reason to throttle because I don’t share this line.

Once I did see my sister pull 15 mbps, but even on the home network I’m not seeing much better then 5 mbps most of the time. Using direct line from modem to server with cat 7 cable. Is this normal or I’m I missing something? Like I said I turned off the relay., Plex is on maximum quality, changed my upload speed in Plex to 940. I do have a 10 gig connection between my desktop and server with Nic cards. No intense things are going on… Internet a lot better, but Plex is a bummer. Was looking forward to better feeds.

Anybody got any ideas?

Thank you
Randy

  1. Use Plex Dashboard to see what is happening.

The Bandwidth Graph will show you the real time bandwidth used while streaming. Expect to see bursty traffic. Plex Media Server fills the client buffer as fast as possible, then waits for the client to signal it needs additional data.

Now Playing will show if the video and/or audio is transcoding.

  1. Check the remote streaming bandwidth settings on the clients. Make sure the client is not limiting the bandwidth.

  2. On the clients, disable Auto Adjust Quality if enabled.

  3. Download speed at remote site? Make sure that is not a limiting factor.

  4. What is the bitrate of the movie/show being streamed? Plex won’t use 1 Gbps to stream a 10 Mbps video. See Investigate Media Information and Formats.

Hi,

I do have the dashboard. I turned off the automatic adjustment on the one client and it seam to start the movie a little quicker for them and speed went up a point or 2. Now did you say Plex doesn’t play well with 10 bit movies? I do have a number of x265 10b movies. Is port 32400 the only one I need open?

Thanks for your help.

Randy

Plex plays fine with HEVC 10-bit movies.

However…

If the client does not support HEVC 10-bit, it will most likely be transcoded by Plex Media Server. If this happens it would be displayed in the Plex dashboard.

TCP/32400 is the only inbound port you need to forward through your router/firewall.

Your Plex Media Server will contact multiple plex.tv hosts on the Internet to perform such tasks as user authentication and metadata downloads. The basic firewalls in most routers need no special rules to permit this outgoing traffic. If you’ve a separate dedicated firewall you will need to whitelist the plex.tv domain.

If I might back up a bit…

What makes you think something is wrong?

If you are seeing unexplained transcoding or other issues, they can be investigated.

However, low bandwidth usage, in and of itself, is not necessarily indicative of a problem.

If you stream a movie locally and it averages 5 Mbps on your LAN, then it will most likely only need 5 Mbps to stream remotely.

Hi,

Sorry for the late reply. I just find it very strange that you go from a 30 Mbps upload speed and 360 Mbps download, to over a gig up and down and see no difference. You could be right about that’s maybe all it needs. I just think the automatic adjustment just doesn’t work quite right now.

I would think the home network would see a little more speed. I’ve always said plex developers waste a lot of time on things that are not important, and need to focus on more of the things to make a good software a great software. I know auto adjust is in beta, but it’s been that way for some time now.

Thanks for the feedback guys. Appreciate it.

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