Server Version#:
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
Since a couple of days no remote users can connect to my server, but it works fine locally and remote for managed users in my household.
Ports are open, server shows fully connectable. Haven’t made any changes to my setup or router.
I have a plex pass so what can be the issue?
dbirch
2
I would start with Remote Access FAQ
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
Along with more details and the error they are seeing.
I’ve been through it. Remote access works fine for managed users in my household but not for invited users.
I have 3 users using my server, not one of them can connect.
dbirch
5
check your sharing settings. There are ways that the server’s ID can change.
