Removed On Demand Recommendations from Library

[Bboysloth]

I’d like the ability to remove all recommended tabs from within a specific library of a user or globally.

I have a dedicated library for Kids TV Shows. Some of them are more ‘adult/teen’ focused so I have used the latest ‘managed users’ segmentation to create a user for my under 7 year old, and have organized the age appropriate content via TV-Ratings so that in that childs library, ONLY age appropriate content shows up. However, because of the type of shows that the library contains (Bluey, Numberblocks, My Little Pony Tales (1992), etc).

The home tab (on iPhone/iPad/AppleTV) for my daughters profile makes suggestions of shows I don’t want her to see, know about, or have the option to watch (IE My Little Pony, Friendship and Magic (2010), Power Rangers, Telletubbies, etc)..

There seems to be a way to limit suggestions via Settings > Manage > Libraries > Manage Recommendations – but this does NOT turn off On Demand recommendations.

How do I turn these off for the whole library?

The Sections in ‘Home’ I want to disable are called (currently 3May2025):

“Tune in Now: Popular Shows”
“Binge-Worthy Shows”
“Most Popular in the US”
“Quests, Sagas, and (sometimes) Dragons”
“Best of the West”
“Leaving Soon”

I want to control what my child is or isn’t exposed to, that is my whole reason to have a Plex Library.

[tom80H]

Have you setup your daughter‘s account as managed user? Managed users should not have access to anything linked to Plex‘s online media sources (neither those libraries nor the recommendation hubs.

[Bboysloth]

Yes, she is a “managed user” account

[tom80H]

Have you by chance configured your server to allow access without authentication in certain networks?
Settings > [Server Name] > Network > List of IP addresses and networks that are allowed without auth

[Bboysloth]

No, nothing configured there - i was going to upload a video, but looks like i’m unable to do so here. This shows

[tom80H]

Do you see the same if you login as your daughter on the web app?
Edit: also, which exact version of the mobile app do you have installed?

[Bboysloth]

Yes - those are also visible on the latest web app version

About on iPhone: Client Version 2025.15.0 (1053)
Platform Version: 18.4.1
Device Model: iPhone16,1

also occurs on brand new iPad with current versions

[TheLivingBubba]

Not to butt in, but here https://app.plex.tv/desktop/#!/settings/online-media-sources
You have them set to disabled or disabled for managed accounts right?

[Bboysloth]

Yes they were already disabled

[TheLivingBubba]

Pretty sure you need to change the top two to disabled for managed accounts as well to make the Plex sources disappear.

[Bboysloth]

Those top two finally got it! Thanks @TheLivingBubba