Requesting help - setup

Dev Community Apps & Creations
1

Having read all the F&Qs/other help threads I can find, I humbly ask you for assistance.  Please see my info below:

 

 

Your ATV model (2 or 3) and firmware version: ATV 3  -- 6.0.2
 
The DNS server set on the ATV (found under the ATV settings > general > network > DNS): 192.168.1.4
 
The local IP address of the device that PlexConnect is installed on: 192.168.1.4
 
The device and operating system that PlexConnect is installed on: Windows 8.1
 
The device and operating system (including version number) that the Plex media server (PMS) is installed on: Same
 
The Plex media server (PMS) version number you are running: Server Version 0.9.9.7
 
The local IP address of the device that the Plex media server (PMS) is installed on: 192.168.1.4
 
The PlexConnect version number. PlexConnect-master 3/14/14
 
The contents of your 'Settings.cfg' file: 
[PlexConnect]
enable_plexgdm = True
ip_pms = 192.168.178.10
port_pms = 32400
enable_dnsserver = True
port_dnsserver = 53
ip_dnsmaster = 8.8.8.8
prevent_atv_update = True
enable_plexconnect_autodetect = True
ip_plexconnect = 0.0.0.0
hosttointercept = trailers.apple.com
port_webserver = 80
enable_webserver_ssl = True
port_ssl = 443
certfile = ./assets/certificates/trailers.pem
loglevel = High
logpath = .
 
A detailed description of the issue: Followed setup guides.  PlexConnect starts.  Have certs.  DNS set.  Trailers unavailable message on APT.  
 
Ensure you post your 'PlexConnect.log':
http://pastebin.com/m3cZA6fa#
 
09:28:59 PlexConnect: started: 09:28:59
09:28:59 PlexConnect: Version: 0.3.1+
09:28:59 PlexConnect: Python: 2.7.6 (default, Nov 10 2013, 19:24:18) [MSC v.1500 32 bit (Intel)]
09:28:59 PlexConnect: Host OS: win32
09:28:59 Settings: getsetting enable_plexconnect_autodetect=True
09:28:59 PlexConnect: IP_self: 192.168.1.4
09:28:59 Settings: getsetting hosttointercept=trailers.apple.com
09:28:59 Settings: getsetting enable_dnsserver=True
09:28:59 DNSServer: started: 09:28:59
09:28:59 Settings: getsetting port_dnsserver=53
09:28:59 Settings: getsetting ip_dnsmaster=8.8.8.8
09:28:59 Settings: getsetting prevent_atv_update=True
09:28:59 DNSServer: ***
09:28:59 DNSServer: DNSServer: Serving DNS on 192.168.1.4 port 53.
09:28:59 DNSServer: intercept: ['trailers.apple.com'] => 192.168.1.4
09:28:59 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
09:28:59 DNSServer: forward other to higher level DNS: 8.8.8.8
09:28:59 DNSServer: ***
09:28:59 WebServer: started: 09:28:59
09:28:59 Settings: getsetting port_webserver=80
09:28:59 WebServer: ***
09:28:59 WebServer: WebServer: Serving HTTP on 192.168.1.4 port 80.
09:28:59 WebServer: ***
09:28:59 ATVSettings: init class CATVSettings
09:28:59 ATVSettings: load settings
09:28:59 Settings: getsetting enable_webserver_ssl=True
09:28:59 WebServer: started: 09:28:59
09:28:59 Settings: getsetting port_ssl=443
09:28:59 Settings: getsetting certfile=./assets/certificates/trailers.pem
09:28:59 Settings: getsetting certfile=./assets/certificates/trailers.pem
09:28:59 WebServer: ***
09:28:59 WebServer: WebServer: Serving HTTPS on 192.168.1.4 port 443.
09:28:59 WebServer: ***
09:29:54 DNSServer: DNS request received!
09:29:54 DNSServer: Source: ('192.168.1.2', 55917)
09:29:54 DNSServer: Domain: iadsdk.apple.com
09:29:54 DNSServer: ***forward request
09:29:54 DNSServer: -> DNS response from higher level
09:29:54 DNSServer: DNS request received!
09:29:54 DNSServer: Source: ('192.168.1.2', 55975)
09:29:54 DNSServer: Domain: www.apple.com
09:29:54 DNSServer: ***forward request
09:29:54 DNSServer: -> DNS response from higher level
09:30:01 DNSServer: DNS request received!
09:30:01 DNSServer: Source: ('192.168.1.2', 60263)
09:30:01 DNSServer: Domain: p52-buy.itunes.apple.com
09:30:01 DNSServer: ***forward request
09:30:01 DNSServer: -> DNS response from higher level
09:30:01 DNSServer: DNS request received!
09:30:01 DNSServer: Source: ('192.168.1.2', 49689)
09:30:01 DNSServer: Domain: EVIntl-ocsp.verisign.com
09:30:01 DNSServer: ***forward request
09:30:01 DNSServer: -> DNS response from higher level
09:30:21 DNSServer: DNS request received!
09:30:21 DNSServer: Source: ('192.168.1.2', 60870)
09:30:21 DNSServer: Domain: trailers.apple.com
09:30:21 DNSServer: ***intercept request
09:30:21 DNSServer: -> DNS response: 192.168.1.4
 
Please and thanks

 

2

How is your network setup modem to router to pc and pc to router to mac? Does windows have any type of firewall or antivirus loaded blocking 53, 80, 443? How did you generate certs and load them onto the atv?

3

Did you set an OUTBOUND rule for Python.exe in your firewall?

4

Network: Modem - Router - hardwired to ATV and PC (also broadcasting wi-fi)

Firewall: I did have one running.  I just went in and opened ports 53, 80, and 443.  Still no dice.  

Certs: I generated these through cmd running as administrator.  Followed this guide.  https://github.com/iBaa/PlexConnect/wiki/Install-Guide-Windows-Certificates

I put the profile on the ATV as described here via USB.  https://github.com/iBaa/PlexConnect/wiki/Install-Guide-Certificate-via-USB

I will say though, that my Credential/Cert seems to behave differently than other examples I've seen (though I haven't seen any examples with Windows 8.1).  It says it's not trusted when I click view certificate.  I've added (I think) multiple times, but it still says the same thing. (not sure if this is right or wrong...?)

5

I had not set an outbound rule for python.exe

I just set one.  Allow program -->  (%SystemDrive%\Python27\python.exe)

But no change in result.  

6

I apologize for bumping this, but if anyone has an idea or suggestion I'd really love to get this running.  Anyone out there have PlexConnect running on Windows 8.1 that can offer some thoughts?

7

I would try deleting the cert profile from the ATV and the cert files from the PlexConnect folder and then trying creating new ones and installin them again, everything else looks ok.

Also try rebooting everything (ATV, router and PC before trying this and after setting it up new if needed - it will just make sure anything cached is removed).

8

Welp.  I tried this, f00b.  No good.  I guess I give up, which bums me out.  

9

Pm me your certs and I will see if they are good or not.

10

Might be worth trying without using Google's public DNS (8.8.8.8). I have had mixed results when using that. I would try setting PlexConnect ip_dnsmaster = line to your ISP DNS address.

11

I would also try an absolute path for the cert too....as in c:\plexconnect\assets\certificates\etc.....

12

You could always upload your certs using the network method which is a lot easier:


https://github.com/iBaa/PlexConnect/wiki/Install-Guide-Certificate-via-Ethernet

https://github.com/iBaa/PlexConnect/wiki/Install-Guide-AppleTV-Ethernet

13

I sent the files to f00b4r.  Hopefully he'll see something.  Thanks everyone.  

14

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