trailers (still) not available...

hey folks after both using the atv-fix-file and creating and installing a certificate-file on my own via microusb still nothings works...

 

 

Your ATV model (2 or 3) and firmware version (found under the ATV settings > general > about > Apple TV software):
ATV3, 6.1
 
The DNS server set on the ATV (found under the ATV settings > general > network > DNS):
192.168.1.102
 
The device and operating system (including version number) that PlexConnect is installed on:
PC, Win7 64bit
 
The local IP address of the device that PlexConnect is installed on:
192.168.1.102
 
The device and operating system (including version number) that the Plex media server (PMS) is installed on:
192.168.1.102, Win7 64bit
 
The Plex media server (PMS) version number you are running (**do not put 'latest'**):
0.9.8.6
 
The local IP address of the device that the Plex media server (PMS) is installed on:
192.168.1.102
 
The PlexConnect version number.
downloaded 4.10.13, ~10 p.m
 
The content of your 'Settings.cfg' file 
[PlexConnect]
enable_webserver_ssl = True
logpath = .
enable_dnsserver = True
prevent_atv_update = True
port_dnsserver = 53
enable_plexconnect_autodetect = True
port_pms = 32400
port_webserver = 80
ip_plexconnect = 0.0.0.0
certfile = C:/PlexConnect-master/assets/certificates/trailers.pem
ip_dnsmaster = 8.8.8.8
loglevel = High
ip_pms = 192.168.102
enable_plexgdm = False
port_ssl = 443
 
A description of the issue
trailers not available...try again later (at least it now shows up immediately after clicking  on "trailers", before now it always took a while to do so
 
Ensure you post your 'PlexConnect.log' file to pastebin
http://pastebin.com/8P6RZWcb
 
It`s odd that i had to insert always the very same ip-adresses. (...1.102)
on my laptop i installed pms, python, plexconnect and on my atv i only edited the dns-settings-thing (autom. -> manual. (IP: 192.168.1.102) (from cmd/ipconfig the adress of ip4...) 
 
Thanks for your help! Greetings from Germany

You need to correct the ip from your pms server (ip_pms).

hey folks after both using the atv-fix-file and creating and installing a certificate-file on my own via microusb still nothings works...

Your ATV model (2 or 3) and firmware version (found under the ATV settings > general > about > Apple TV software):
ATV3, 6.1
 
The DNS server set on the ATV (found under the ATV settings > general > network > DNS):
192.168.1.102
 
The device and operating system (including version number) that PlexConnect is installed on:
PC, Win7 64bit
 
The local IP address of the device that PlexConnect is installed on:
192.168.1.102
 
The device and operating system (including version number) that the Plex media server (PMS) is installed on:
192.168.1.102, Win7 64bit
 
The Plex media server (PMS) version number you are running (**do not put 'latest'**):
0.9.8.6
 
The local IP address of the device that the Plex media server (PMS) is installed on:
192.168.1.102
 
The PlexConnect version number.
downloaded 4.10.13, ~10 p.m
 
The content of your 'Settings.cfg' file 
[PlexConnect]
enable_webserver_ssl = True
logpath = .
enable_dnsserver = True
prevent_atv_update = True
port_dnsserver = 53
enable_plexconnect_autodetect = True
port_pms = 32400
port_webserver = 80
ip_plexconnect = 0.0.0.0
certfile = C:/PlexConnect-master/assets/certificates/trailers.pem
ip_dnsmaster = 8.8.8.8
loglevel = High
ip_pms = 192.168.102
enable_plexgdm = False
port_ssl = 443
 
A description of the issue
trailers not available...try again later (at least it now shows up immediately after clicking  on "trailers", before now it always took a while to do so
 
Ensure you post your 'PlexConnect.log' file to pastebin
 
It`s odd that i had to insert always the very same ip-adresses. (...1.102)
on my laptop i installed pms, python, plexconnect and on my atv i only edited the dns-settings-thing (autom. -> manual. (IP: 192.168.1.102) (from cmd/ipconfig the adress of ip4...) 
 
Thanks for your help! Greetings from Germany

thanks a lot for the quick responding. the pms adress is the local ip of my laptop where plexmedia is installed on, isn`t it? 

or should it be the public ip of the laptop? how can i find out that pms ip?

sorry for the incredible noobieness...

further "intel":

my laptop`s ip is 192.168.1.102.

(inserted in atv under networksettings, set to manually)

my default gateway is 192.168.1.2

(also the automatical ip on atv which i deleted in favor of the ip of my laptop)

why does my log show an 1.101 over and over again?

also detected a difference between my log and working others:

mine shows

  1. 09:30:42 WebServer: WebServer: Serving HTTPS on 192.168.1.102 port 443.
  2. 09:30:42 WebServer: ***
  3. 09:30:50 DNSServer: DNS request received!
  4. 09:30:50 DNSServer: Source: ('192.168.1.101', 65276)

while others are showing

17:10:12 DNSServer: ***forward request
17:10:12 DNSServer: -> DNS response from higher level
17:10:12 DNSServer: DNS request received!
17:10:12 DNSServer: Source: ('10.0.1.3', 50831)
 
the ip 10.0.1.3 is news to me...where to insert this as what?
 
my settings seem to be pretty weirded up. got that 
 
"update" i`m afraid... no pms found
 
log
 
http://pastebin.com/fXMnm24f
 
settings
 
http://pastebin.com/ya6eWKTn

Enderler was referring to your settings.cfg as it has this setting;


ip_pms = 192.168.102


It should be

ip_pms = 192.168.1.102

ooha, human error off and on...thx! changed it back: still the notavailable-error

http://pastebin.com/ATEEbcwp

it works now after i reinstalled the certificate, thanks for the quick help!

edit:

after i finally entered the plexapp via trailers, it now shows "no response from plex media server" when i click on apple movie trailers.

http://pastebin.com/8i4UrUwk

(renewed link)

especially this in the end looks really bad but simple to solve

  1. 12:43:40 WebServer: serving .xml: /video/amt
  2. 12:43:40 XMLConverter: PlexConnect Cmd: ChannelsVideo
  3. 12:43:40 ATVSettings: getsetting PMS_from_Settings
  4. 12:43:40 XMLConverter: HTTP response error: 500 Internal Server Error
  5. 12:43:40 XMLConverter: No Response from Plex Media Server
 
update:
 
and now 
 
14:01:21 WebServer: serving .xml: /library/sections
14:01:21 XMLConverter: PlexConnect Cmd: 
14:01:21 ATVSettings: getsetting PMS_from_Settings
14:01:22 XMLConverter: Unable to connect to 192.168.1.2:32400
Reason: [Errno 10061] Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte
14:01:22 XMLConverter: No Response from Plex Media Server
 
is showing up
 
vague translation of the german part:
connection couldn`t be established. the target computer denied the connection
 
certain dumb question: what is the target computer in my case? the laptop, i guess (wrong)?
do i have to open this tcp 32400 port both in the router and in the software firewall?
 
 
 
 
 
 
 
 
 
no further help needed thx

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