Just started recently… When resuming playback of a video or when fast forwarding and then hitting play, the spinning wheel with the loading percentage will come up and stall at 33%. It will sit for a minute, then start over and get to 33% and stall. After a couple of times it will tell me that the video file is not available to play. If I go back and start the video from the beginning, not where I left off, it works fine. It does this both with new TV recordings through the Plex DVR as well as some movies that I’ve had for years that have never had this problem.
Version: plexmediaserver-1.9.5.4339-46276db8d.x86_64.rpm
Running on CentOS 7 3.10.0-514.21.1.el7.x86_64
Client is Roku.
When I tail the Plex Media Server.log file while this happens, this is the output:
Oct 22, 2017 16:31:57.725 [0x7fedbfbff700] ERROR - get - invalid frameRate value: 29.970
Oct 22, 2017 16:32:05.065 [0x7fedbfbff700] ERROR - Couldn’t find the file to stream: /mnt/rivera/FILES/dvd/plex/transcodecache/Transcode/Sessions/plex-transcode-10806e85f307b7e242b66ddcc845e528-8e7d9cfb-19f6-47c3-8782-e9ee010dda90/media-03053.ts
Oct 22, 2017 16:32:05.081 [0x7fed98ffe700] ERROR - Couldn’t find the file to stream: /mnt/rivera/FILES/dvd/plex/transcodecache/Transcode/Sessions/plex-transcode-10806e85f307b7e242b66ddcc845e528-8e7d9cfb-19f6-47c3-8782-e9ee010dda90/media-03053.ts
Oct 22, 2017 16:32:05.279 [0x7fed96ffa700] ERROR - get - invalid frameRate value: 29.970
Oct 22, 2017 16:32:11.116 [0x7fed85ff6700] ERROR - Couldn’t find the file to stream: /mnt/rivera/FILES/dvd/plex/transcodecache/Transcode/Sessions/plex-transcode-10806e85f307b7e242b66ddcc845e528-1c3833b3-b800-4adb-8104-9d13c050eec4/media-03053.ts
Oct 22, 2017 16:32:11.129 [0x7fed897fd700] ERROR - Couldn’t find the file to stream: /mnt/rivera/FILES/dvd/plex/transcodecache/Transcode/Sessions/plex-transcode-10806e85f307b7e242b66ddcc845e528-1c3833b3-b800-4adb-8104-9d13c050eec4/media-03053.ts
Oct 22, 2017 16:32:11.347 [0x7fedb03ff700] ERROR - get - invalid frameRate value: 29.970
Oct 22, 2017 16:32:17.510 [0x7fed87ffa700] ERROR - Couldn’t find the file to stream: /mnt/rivera/FILES/dvd/plex/transcodecache/Transcode/Sessions/plex-transcode-10806e85f307b7e242b66ddcc845e528-5b24229c-c1d5-421c-a560-d3ae7249fed1/media-03053.ts
Oct 22, 2017 16:32:17.525 [0x7fed977fb700] ERROR - Couldn’t find the file to stream: /mnt/rivera/FILES/dvd/plex/transcodecache/Transcode/Sessions/plex-transcode-10806e85f307b7e242b66ddcc845e528-5b24229c-c1d5-421c-a560-d3ae7249fed1/media-03053.ts
Oct 22, 2017 16:32:17.699 [0x7fed89ffe700] ERROR - get - invalid frameRate value: 29.970
Oct 22, 2017 16:32:23.833 [0x7fed957f7700] ERROR - Couldn’t find the file to stream: /mnt/rivera/FILES/dvd/plex/transcodecache/Transcode/Sessions/plex-transcode-10806e85f307b7e242b66ddcc845e528-15284202-b740-457f-8a1f-07bacea0c756/media-03053.ts
Oct 22, 2017 16:32:23.847 [0x7feda2bff700] ERROR - Couldn’t find the file to stream: /mnt/rivera/FILES/dvd/plex/transcodecache/Transcode/Sessions/plex-transcode-10806e85f307b7e242b66ddcc845e528-15284202-b740-457f-8a1f-07bacea0c756/media-03053.ts