Where’s the post where Plex talks about the benefits to this upgrade.
Can you explain to me what is better, what features this update has that we didn’t have before.
What are its selling points. Because I can’t figure it out.
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I think this was all we got:
Continuing the discussion from Release Notes for New Experience Preview (Roku):
I’m hoping history is repeating itself… and they’re having meetings discussing the best path forward given the user base climate. Last time, they came back, admitted the goof, and worked on a better app.
THAT app, evolved into what we just lost. 
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I hope so.
I still want to know what the purpose was. What discussions were had when planning this “upgrade”. There has to be something fundamental under the hood changes besides “look and feel”.
If not, what a catastrophic waste of time, money and trust.
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As we understand it, the underlying push was to start the entire app codebase from scratch so that it could be as uniformed as possible.
It wasn’t already.? This is something tech companies did (said) 10 years ago. It was a thing everyone was doing conceptually learned from the previous decade of programming.
Anyways, I’m going to lay low on the forums. Just had another comment censored. A bad sign the direction Plex is going.
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Yeah and as most of us know, a true unified codebase is a pipe dream. It’s always going to get messier and more broken up as time goes on. I get why they wanted to do some major cleanup but this was not the way to release it.
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Continue to be vocal. Like comments you agree with. Respond and add thoughts where you can and encourage others to do so. Keep it civil. Avoid blaming or taking issue with the employees that come here to engage.
I think volume is the key.
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I would only add to @AmazingRando24 excellent advice… keep posts on-topic. Going into a topic about a specific issue or bug and venting generically about displeasure with New Experience or Plex as a whole derails the topic, keeps reps from engaging and can get your post removed.
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I guess I’ll start a topic about what Plex isn’t good at lol
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They could do what JellyFin does… on Roku there is JellyFin, and JellyFin Legacy. If you prefer the old version then install it.
Myself I am evaluating Emby and JellyFin but I think JF is winning out… already find myself migrating meta-data over there. It’s straight-forward and easy to use and feels familiar… some improvements on Plex too, like being able to search multiple Meta DBs at the same time. I figure another couple week’s and I’ll be able to shut Plex down and not miss it.
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It’s been in the Apple TV beta for some time. You better disable your app updates if you don’t want it.
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It’s crazy how many people are here complaining about the new UI, and in spite of all that they just say they have no plans on changing it.
This is my first time to the forums here, and I only came here because I was incredibly frustrated with the new UI.
It’s difficult to use. It makes finding things take longer. It’s dumb.
If Plex doesn’t change this, I think they are going to find that people are going to leave them for something else, and eventually they’ll become obsolete and forgotten.
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The squeaky wheel doesn’t always get the grease, but if it ain’t squeaking, it’s definitely getting ignored. I’m in favor of everyone making their feelings known until and after we get official communications. Keep the pressure on.
I just hope people will be more polite. Every time I visit this forum I add at least one person to my permanent ignore list because they are wigging out, insulting the Plex team, or proposing conspiracy theories. I bet the staff tunes that out, too.
I get it, everything sucks right now and it seems like only the bad news happens fast. I don’t even have the new UX yet, and I am dreading it.
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Me changing that doesn’t change it for the users of my server, and the search bar still returns results for media I’m not hosting.
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Have they changed their settings? Maybe I’m the odd one out here using Plex pretty much exclusively for myself with my content so I can watch it at home and out of the home. But the one and only user I have, my daughter, has absolutely zero issues seeing only my content.
But realistically, even if there was the link to Plex provided streaming through their media, for Roku users exactly how is this any more intrusive or different than the ads for the very same type of link they already see on Roku on the Home Screen? Are you constantly complaining on Roku forums about Roku trying to monetize links?
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Not 1 of your thousands of customers like this. Are you intentionally trying to ruin your business? If you continue to shove these terrible ideas down our throats you will lose most of us. I have already installed a competitor product and I am configuring it now. Soon, I will be gone.
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And with that statement right there, it’s clearly evident that the user experience is not of importance to Plex. The proliferation of content that carries ads or other streams of income is paramount and for the older users who came to plex for their personal library stream…you can pretty much pound sand. YOU DO NOT MATTER.
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Yes! I hate this new UI!
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I run PMS on an older NAS, and have had no issues with that setup. I share my libraries with a few senior citizens (one of which liked my setup so much that he copied it with newer equipment to share his libraries). I also paid for a lifetime subscription earlier this year after paying monthly for years.
With the new Roku app UI being so bad, I am forced to look into other options. Options that may not work as well on my equipment. With that in mind, rather than just accepting the “new experience”, I am now looking into budget options for better equipment to run Jellyfin on. I do not know if it will be better or worse, but at least it would give me options.
Honestly, if Plex would just bring back left sidebar libraries, they could cut user complaints significantly.
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