Problem: Server owner account on Roku device missing features and settings (speed watching) Testing: I have confirmed that this is a Server Owner account problem existing only on Roku devices. I have tested the HTPC app, Mobile app and those both have their settings as far as I know. I have test…

Alright room, can you double check your Rokus and any other affected devices and let me know that it’s fixed? @d2freak :folded_hands: .

Thank you for reporting. We’re aware of the issue. While the issue is isolated to Roku only, it’s also only impacting the Admin user. On initial glance this appears to be an issue with communication with the Roku and our backend services. We’re still investigating. Thank you again for reporting.

[image] Atomatth: While the issue is isolated to Roku onl So it has nothing to do with this then? Sudden weird behavior on the (legacy) Android app

:eyes: Could you share a screenshot of what you’re seeing? Sorry to my knowledge the issue was isolated to Roku. Maybe the scope changed since last I checked. Thanks for the heads up. Regardless, the current assessment is still looking like a backend issue. An engineer is investigating now.

Yes, most likely. It may be that other clients or even the server could be affected but still looking like a backend issue as the root cause. Investigation is ongoing. Thanks for making the connection, sorry I didn’t see your post earlier.

Thanks! (This was driving me nuts as there were only a few users confirming the issue I was having)

I would have never noticed it, since I speed watch I noticed it right away. That is my only gripe. Lets just hope is a simple fix…

Fixed on my end. Thanks :slight_smile:

Fixed as well. Thank you so much. I checked it as a Solution.

Roku/Server owner account settings/features not the same as other home users

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Tony_T April 11, 2025, 1:58pm 5

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Roku/Server owner account settings/features not the same as other home users

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