Using Plex Media Server 0.9.7.28 on Windows 7 64-bit PC and viewing photos through PLEX for Samsung App for Smart TVs. Rotated photos are not shown with the correct orientation.
I have tried also to view the photos in question using the Plex Web interface and that also ignores the rotation and shows the pictures incorrectly.
I have downloaded EXIF viewer as used in other users with this issue reported back in December. ExifPro used to export the EXIF fields and that shows orientation for the picture as 90° CCW. But this appears to be ignored by the Plex/Web software and PLEX for Samsung App.
Please advise on how to rectify the issue. I am hoping that this would be corrected by an update to the PLEX software - I have only just switched to PLEX after a lot of research and I would have to go back to square one to look for alternative solutions to replace my Netgear EVA9150 streaming solution,
Life is not simple anymore. New technologies taking us down paths not considered or considered but ignored.
I thought I should update this with the latest position: Basically the issue with the introduction of EXIF rotation flag we have got to a position where to do what the flag indicates is not always the right thing to do. A lot of systems did and still do not handle EXIF which means that users manually rotate images. When investigating a huge library of some 50,000+ photos it was found that the manual rotation in some cases nulls out the EXIF flag and some times not. Also the image EXIF Width and Length tags are sometimes adjusted to reflect the new dimensions after rotation mirroring the Dimensions attribute and in other times they are not.
Basically it appears that there is no obvious algorithm one can apply to get the orientation right in all cases. I stumbled on this which explains the mess we are in now following the introduction of EXIF orientation ! http://keyj.emphy.de/exif-orientation-rant/ - Some of changes introduced in PMS 0.9.8.2 to fix issues I raised have now been regressed. I have help Plex development in raising a support ticket with the development team of the FreeImage Library Plex Media Server uses for auto EXIF rotation but I do not expect any fix from them. Of lots of different applications I tried all but Google Picasa 3.9.0 got some of the manually rotated images display with the wrong orientation. Obviously Google must have put some clever probably patented technology to work out the orientation - very clever.
To cut the story short - I have now asked the Plex Development team to introduce an option on Library Section basis to implement or ignore EXIF Rotation. So watch this space.
With a library of over 50,000+ with hundreds of photos already manually rotated but with EXIF Orientation tags I am still suffering from having hundreds of photos being displayed with the wrong orientation
It has been many months since the issue was brought out to the surface and the only way i can see forward is to have a flag at folder level to indicate if EXIF Orientation flag should be acted on or not with each photo inheriting this from the setting at the folder level - so when photo library section is scanned each photo would have a new Plex attribute to indicate if EXIF Orientation should be acted on or ignored - with the attribute derived from the setting at the folder level (the easiest way to implement would be as the .plexignore mechanism - but say introduce .exifrotateignore settings file)
Any chance of giving this long outstanding issue some priority ?
This problem has NOT been fixed, it NEEDs proper attention. I see this post is more than a year old, how long does it take to fix an orientation problem?
Sorry for the multiple posting on this. Making sure all are updated.
Never apologize, if we don't KEEP asking and insisting it will NEVER be resolved. I found this post because I have the same problem. I find it remarkable people continue to be ambivalent to problems which we know to exist. Frankly I am surprised that more people are not complaining because I know photos are very popular, maybe Plex isn't the right venue for Photos.
I started using it because cloud sync to upload pictures from my droid phone (which is ONLY available to Apple, unbeknownst to me before I signed up for the pass) and while Plex is ahead of the curve with other products, I find that my 3 app solution still superior. I use another DLNA server, Google+ for pictures, and I can use Google drive for videos online.
The Plex has polish but lacks professional back end support. I would MUCH rather have function over fluff any day of the week, I just want to do things not have to deal with flaws and unfulfilled features.
I think the Plex Team are continuing to think that Plex is a movies / TV Shows product and are not seriously addressing the functionality of the new areas they ventured into. I have been waiting far too long but actually for me instead of their being just one problem it has now been compounded with more serious issues because Plex Media Server and Plex Home Theater cannot handle large libraries and Plex Media Server I believe has memory leaks which result in serious issues with large photo library sections and slideshows.
We spent a lot of hours to get RARflix for Roku Plex product to work with massive photo libraries carefully designing a solution that does not break the Roku and making the load have less of an impact on the Plex Media Server by breaking up requests for filtered slideshows of say 30,000 photos breaking into chunks of 3000 at a time only to find that Plex Media Server soon fragments its memory and starts to fail to run new processes and crashes. And it is low priority for the Plex Team because it is not TV Shows and it is not Movies and not many people are shouting
Hi, I am having the same issue, and awaiting a reply/fix from someone from Plex.
What is needed for the old photos that have been manually rotated and yet also have EXIF indicator to rotate is the ability to disable EXIF Rotation - so a solution along the lines of .plexignore - eg .ExifIgnoreRotate where one can place in folder or folder hierarchy in same way as for .plexignore
Hi !! the Rotation problem is solved very easily. First copy your image to a Graphic Software such as; CorelDraw or Photoshop. Add a very thin Frame (Outline) for the image and save (JPG Format) it a new Name. to the same folder and delete the previous image and refresh the folder.
Yes you are welcome to come and go through my 400+ folders and 80000 images and look for those that need to be doctored and make the changes …
The simplest solution would be to identify the folders for which exif rotation should be ignored - that would be a manageable task but to do it for each image that needs it would be a huge task.
after some research I have recently discovered Plex. My primary objective was to use Plex to share pictures with friends / family, to show them on my tablet or my home theatre projector.
I had other solutions - but none are perfect. Plex seemed to be ideal.
That is when the big surprise came: many of my pictures were not rotated (or were un-rotated - not sure) - so they ended up being on their side when projected on my projector (via Roku or Xbox One) or when displayed on my Android tablet.
I have many other similar apps (Xbmc, the native app on my HDTV live etc.) - and NONE of them has this rotation problem. Only Plex. The pictures look good on my Windows PC as well (as they have been rotated to be correct - during the initial upload to the PC)
Is there a fix for this? Or am I better off deleting the app from my PC and go back to the other (not optimal) solutions?
I cannot manually fix my picture collection (I have several thousand pictures) - is there anything else I can do (with minimal effort)?
I use Plex Server on Windows 7, 64 bit - not sure if that makes a difference?
Lost a huge contract for plex on about 20 displays due to the broken rotation of pictures. They should remove the pictures feature or at least subcontract someone with the correct skills to fix it. Unfortunately, simply displaying pictures is not as financially viable to plex like the video library is. Imagine if every MP4 it played was mirrored? They would fix that straight away.
I am also having this problem. Windows and many other applications show my photos rotated correctly. Why can't Plex? Please follow the EXIF rotation flag or implement a setting where we users can choose whether the program should follow it or not. I know this has been discussed in this thread, and it seems like a good solution, if not work around.
I am also having this problem. Windows and many other applications show my photos rotated correctly. Why can't Plex? Please follow the EXIF rotation flag or implement a setting where we users can choose whether the program should follow it or not. I know this has been discussed in this thread, and it seems like a good solution, if not work around.
Did you read the linked external article in my post #5
Very tricky to get right if you have previously manually rotated images. Last time i looked it was only Picassa that seemed to apply some clever logic to get right - not sure how they do it
This is still a problem with Plex for NAS 0.9.12.3 and any client. The photos are correctly rotated in Windows explorer but not in Plex. The web interface also has no ability to rotate the photos correctly. As a result, I just give up on Plex for photos!
This is still a problem with Plex for NAS 0.9.12.3 and any client. The photos are correctly rotated in Windows explorer but not in Plex. The web interface also has no ability to rotate the photos correctly. As a result, I just give up on Plex for photos!
Is there a solution for this???
You need to give more information. If there are exif tags and orientation exif settings and you did not manually override them to get explorer to work then as far as I know it should work fine in Plex.
The issue that I highlighted was to do with old versions of windows (before windows 8) that did not obey exif rotation tags and so users would manually rotate them say with windows picture manager and end with double rotation (manual plus exif by Plex)
What version of windows that you are viewing in explorer ? Dd you do any manual rotating ?
If you did not do any manual rotating then you should get some sample photos and the exif tag settings (there are free tools that display that info)
