Rotten Tomatoes showing all "rotten"

[cheule]

I noticed recently that new rotten tomatoes meta data fetches have shown the incorrect fresh/rotten icon next to the reviews at the bottom of the movie page. Attached are two image that should make it clear what I’m describing. A movie with 100% fresh rating, and then the accompanying reviews (which are all positive and accurate fresh reviews) that have “rotten splats” next to them.

I’m assuming some sort of bug that popped up recently (I’ve not seen this until just recently).

[Volts]

There are a couple of threads discussing this here too:

All Rotten Tomatoes reviews are showing the "rotten" icon even though it should be the "fresh" icon

Server Version#: 1.20.3.3483-211702a9f Player Version#: 4.45.0 List item The Rotten Tomatoes reviews, which are shown under the cast names in Plex Web, show either the red “fresh” or the green “rotten” icons based on the ratings given by the critic. However, for the movie “The Day of the Jackal (1973)”, all the reviews are showing the green “rotten” icon even though the critics have given it a positive review and the Rotten Tomatoes website itself shows the red “fresh” icon. The rating itse…

(BUG) Rotten Tomatoes Ratings Broken in 1.20.4.3517

Server Version#: 1.20.4.3517 Player Version#: 1.20.4.3517 Rotten tomatoes icons in the movie descriptions all show a “splattered” tomato, even when the review was actually a “normal” tomato. Confirmed the bug across multiple clients on different platforms, such as Roku, Android, and Web. [2020-11-06 09_42_53-Window] [2020-11-06 09_42_39-Window] [2020-11-06 10_07_58-Window]

[cheule]

Thank you, I did a search before posting, but searches often don’t turn up what you want unless you’re lucky enough to get the wording just correct.

[Volts]

I know! Wasn’t meant to scold you, figured you’d want to see the discussion, didn’t want you to feel alone.

[jonafun]

“Upgrading my Movie library to the use the new Plex Movie Agent” by following these official Plex Support steps solved the same problem for me:

https://support.plex.tv/articles/upgrading-a-movie-library-to-the-use-the-new-plex-movie-agent/

[cheule]

I’ll give that a try, and check back in to tell how it went.

Edit, boy that was easy! After the library upgrade (which took like 30 sec for 1300 movies), I mass selected the recent movies that had bad metadata, and choose refresh metadata. Everything is perfect now!

[nx6]

Hey everybody. This seems to be fixed (on the legacy movie scanner I mean).
Added a new movie to my library tonight and noticed I had “fresh” tomato ratings on it. So I went to another movie that had the “all rotten” icons issue, and refreshed metadata. Reviews that were positive but had the wrong icon changed to the correct fresh tomato icon.

Edit: Sorry. False alarm. Seems that was just for the those two titles. I’ve checked other movies and my copy of Ghandi (1982), which won Best Picture and has an 85% fresh rating with critics is still showing all rotten tomato icons.

[aquafunk]

Bump

According to Plex, Sicario is a piece of trash film that somehow also manages to be “An unforgettable motion picture that should be on the must-see list for anyone…”