Same ads repeating endlessly

I agree with the to many adds however I watch the timer reset several times and repeat the adds over and over each time resetting the timers.
You cant skip them and they after 15 min of the same add repeating and restarting we turned off the TV.

Were you watching a movie or one of the TV channels?

Which kind of TV are you using?

Visio TV. The Built in app for plex does not work just freezes or says no connection using either hardwire connection or wireless. Now using a firestick. I noticed that the more option is missing so I can not connect other content. The show we were watching was Sue Thomas FBI season 3 episode 16. I see the counter at the top show the seconds left in the add then the counter will jump back to where it started at for example 160 it counts down to 108 the jumps back to 160 over and over. I have to get out of plex and restart the show. I can fast forward to the areaof the add then try again. sometimes it goes through sometime i have to do this 3 or time before I can get through. The fire stick says the app is up to date.

Thank you for taking the time to report it!
I have forwarded it to the developers.

Hi @gregf69_hotmail_com , thanks for reporting. On your firestick, could you please confirm the version you are on? Are you logged in while watching the show?

I believe the version is 8.30.1.31022 (b7faf36f) The issues has been happening for several weeks.

Thanks for confirming the version. We are aware of the issue and we have rolled out a hotfix.
It should be available on the Amazon store in the next couple of days.

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