Hello, for about a month now I have been unable to view Plex content on my 2022 Samsung Frame TV using the Plex App. The content will load a black screen, with a seekbar, but no picture - it will then throw an error “Playback Error - An Unexpected playback problem occurred”. This content is Direct P…

Looking at bug report this looks fix and should be in 5.93.2. I don’t know exactly when it will get released but should be soon

Discovered only this problem today and I was surprised that suddenly nothing is working in my Samsung TV. Now im waiting for the new plex update. :frowning:

Same issue on my Samsung The Freestyle projector. I’ve been watching this thread for three days now. Like it if you have the same problem, so as not to clutter the thread with messages.

This issue is really weird, now i tried again and I can play the videos that cannot be played earlier. I did no changes/update on tv client and on local plex server, which makes me question if the tv client or local plex server need to check plex’ cloud server?

I just tried again on one of my TVs and it’s working for me now too. Very strange.

Hi @Moussa I just tried this again and am still having the same problem as my original post at the top of the thread. I am now running client version 5.93.2, and PMS Version 1.41.9.9961. I have sent you a DM with my logs.

@Moussa Thanks, that fixed the issue and error for me.

@BigWheel @Moussa Came across this topic when searching for fixes on my Samsung TV app which seemed to break a month or so ago - slightly different issue (but not sure if it’s the same cause?) in that some TV Shows work fine, but others just won’t play - black screen, no sign of buffering but stick…

Thanks for the swift response @BigWheel - just to say I’ve sent you a DM with my logs but shout if anything else is needed from me! Cheers :+1: :clinking_beer_mugs:

Samsung Frame TV - Completely Unusable

Plex Players

Moussa July 15, 2025, 2:44pm 21

This should be fixed now in 5.93.2

Topic		Replies	Views
Playback error on samsung tv Plex Players samsung-tizen	198	21756	December 13, 2022
I recently updated and now Plex is not loading on my Samsung TV Plex Players server-windows , samsung-tizen	78	5181	October 22, 2022
Plex playback on Samsung TV Plex Players	13	335	April 29, 2022
Plex no longer works with Samsung TV Plex Players samsung-tizen	41	4698	May 31, 2022
Another Samsung TV Support **Issue! Plex Players smart-tv , samsung-tizen	12	287	July 4, 2022

Samsung Frame TV - Completely Unusable

Related topics