Found an issue with PMS at least on Ubuntu 20.04.4 LTS not having a properly named profile for Samsung TV’s powered by Tizen. The issue is those TV’s do not support DTS audio but tries to play it.
Jul 06, 2022 20:14:36.319 [0x7f53dd3a5b38] DEBUG - [Req#439f] [Now] Device is Tizen (TV 2020).
Jul 06, 2022 20:14:36.319 [0x7f53dd3a5b38] ERROR - [Req#439f] Unable to find client profile for device; platform=Tizen, platformVersion=5.5, device=20_KANTSU2_UHD_BASIC, model=UN50TU700DFXZA
The profile is currently named “Samsung-Tizen.xml”. According to this link on samsungs website all the information was correct.
FIX: I copied Samsung-Tizen.xml to a new file named Tizen.xml. Audio is now being transcoded properly to AC3.
Jul 06, 2022 20:53:38.670 [0x7f7027fe8b38] DEBUG - [Req#3442] [Now] Device is Tizen (TV 2020).
Jul 06, 2022 20:53:38.670 [0x7f7027fe8b38] DEBUG - [Req#3442] [Now] Profile is Samsung Tizen
Server Version#: 1.27.2.5929 on Ubuntu 20.04.4 LTS
Player Version#:
