Server Version#: 1.24.5.5173 Player Version#: 4.63.0 Starting from yesterday app just stopped working on TV, loading screen and it just sits there and then exits after a minute so I can’t reach any app settings on TV. I’ve tried all settings with network security, reset smart hub - turn off tv, …

Logs.zip (341.1 KB) Forgot to upload logs.

Got the same issue today, but my app wont close its just stuck at Plex logo screen. Uninstalled the app, checked the network, reset the TV…still not working I can move around the app by moving and I ear sound like something is moving in the background but not seeing anything apart from the Plex Lo…

Same issue here. Server: 1.25.0.5246. KS8000 on 1250 firmware like rere225.

Same exact issue… Plex is now broken on Samsung TV as of today.

Weird. Mine was working this morning but now it just shows the plex logo.

Day is now ruined as I can’t watch any of my stuff on TV… God I hate how we “customers” are actually the beta testers. :frowning:

Same issue here, just the PLEX logo and nothing more! What is going on?!?!?!

After several years of no problems, I too all of a sudden and making no change, have just the Plex logo when I start the app. I updated the server and reinstalled the app but still no luck. Can anyone help me understand what could possibly cause this? I thought that since I have a TV and my own …

Same … Everything worked yestrday now it’s totally broken. Samsung TV

I’ve managed to fix it. Update plex agent on PC to latest version- Go to plex server in browser and un-authorize everything. - browser, tv. Uninstall smart hub from tv Turn off tv - but you need to unplug power cable for hard turn off - since tv actually doesn’t restart from scratch if you “power…

Samsung TV ue43j5502 - plex app stuck on loading screen

Plex Players

OttoKerner November 25, 2021, 9:09am 12

Topic		Replies	Views
Plex App Samsung TV stuck. Not a server issue Plex Players	35	1204	March 9, 2022
Plex on my Samsung TV (2017, QLED) stopped working Plex Players server-windows , samsung-tizen	5	321	December 28, 2021
App want start on Samsung TV Plex Players server-synology , samsung-tizen	5	87	April 6, 2025
Plex for Samsung not loading Plex Players samsung-tizen	4	105	May 7, 2025
Plex App Not Loading (FIXED) Plex Players samsung-smart-hub	1	187	October 22, 2021

Samsung TV ue43j5502 - plex app stuck on loading screen

Related topics