Player Version#:5.44.3 The new update broke subtitles, they just don’t appear, movies or tv shows, external srt, downloaded. With some “testing” if I change the Burn subtitle setting, from Automatic to Always, I can see them, but they do not respect my other settings such as size and color. Anyon…

Sorry, you are right. is Tizen 3

My issue is little bit different. My tv is Samsung QLED 2019 (Q85 series). (sorry, i don’t know which Tizen included) This issue happened when I play specific video. In my case, when I play the HEVC(main 10, 1080p, audio aac) video with SRT subtitles(made of UTF-8, Korean) through Tv, It happened…

Please start a new thread as it’s unrelated. Also include logs and the .srt file.

I have a fix for the subtitles not showing up. I’ll be pushing up a hotfix shortly, assuming it all goes well.

This should now be fixed in 5.44.4

I’ve started a new thread! [image] Ver 5.44.5, Broken Subtitle (partially), just tested again Smart TVs Server Version#: 1.27.0.5897 (same happened at 1.28.0.5999) Player Version#: 5.44.5 (platform 5) My tv is Samsung QLED 2019 (Q85 series). (sorry, i don’t know which …

Fixed, it’s 5.44.5 now. Thanks for the quick update.

Thank you for the quick fix. Very much appreciated !!

Sorry but im having exactly thr same problem on my LG C7. Is the patch also available for the LG?

Samsung Version : 5.44.3 broke subtitles

Plex Players

battl45 August 13, 2022, 9:42am 31

I’ve started a new thread!

Topic		Replies	Views
Subtitles and audio out of sync since the last Samsung Plex update Plex Players smart-tv , samsung-tizen , subtitles	106	3356	July 17, 2024
Ver 5.44.5, Broken Subtitle (partially), just tested again Plex Players samsung-tizen	14	359	November 18, 2022
Play stopped after several seconds when subtitle enabled General Discussions samsung-tizen	18	499	December 29, 2022
Subtitles Crashing Plex Transcoder Samsung Q80 TV (with or without Hardware Transcode) Plex Players	19	1168	April 19, 2022
Plex 1.4.1 on CentOS broke subtitles in Samsung APP General Discussions	32	110	January 7, 2020

Samsung Version : 5.44.3 broke subtitles

Related topics