Scanning for music stops. plex on ds916 +

Server Version#: 1.13.6.5339
Player Version#:

Hello. I have had a problem. when I scan for music goes fine the first couple of hours to add music. after it stops. it just stands and spins. but nothing happens. I have tried to restart and optimize the database. and restart the scan. but it is not helping. How can I see if something still happens? hope someone can help me further.
21

thank you very much / Sascha

Sascha,

If you added a lot of music at once, PMS will have a difficult time because of the CPU in the NAS.
Can you please do the following?

  1. Make certain DEBUG logging is enabled and VERBOSE is disabled.
  2. Make it try to scan your music files again
  3. Wait a few minutes for activity to record in the logs.
  4. Open File Station
  5. Navigate Plex/Library/Application Support/Plex Media Server
  6. Right-click Logs and Compress to Logs.zip
  7. Attach that ZIP file here.

here I attach plex log files.
thank you

plex logs.zip (5.7 MB)

hi trumpy81. I have a lot of disk space left. I will try to delete plex and reinstall it which log should I look in to see if it repeats itself? The plex folder fills 15.62 GB I’m quite right that the plex does not run so well on my synology nas.
thank you
/Sascha

hey trumpy81 :slight_smile:

Now I have deleted plex and removed the user as well as folder in shared folders. and SSH to my nas and look for if I could find plex the locations Q11 refers. but no plex folder found. am I so ready to install the plex again?
thank you :slight_smile:
/ Sascha

is there somewhere else I should look? I have attached two pictures where you can then refer to the locations to which q11 refers

are there more places I have to go and look?

/Sascha

so everything looks nice. I will try to reinstall. but until then I would like to say thank you for the help and return if there are still problems :slight_smile:

Hello. then I have had the same problem again. as we talked about lately. then I had deleted everything and reinstalled. but now it has stopped again. I attach the new logs. plex folder fills 4.99 gb. :slight_smile:

Plex Media Server Logs_2018-09-12_10-05-41.zip (6.3 MB)

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