This has been doing my head in. When I view my Music library in either the Windows Plex app or in the Chrome browser, the artists are displayed alphabetically by name but in two groups. By this I mean that it shows a dozen or so artists in A-Z order and then shows the rest of the artists in A-Z order. What is interesting is that the font for the index letters on the right hand side of the list are sans-serif for the first group of artists and then serif for the second group.
Can anyone put me out of my misery and let me know what I have to do to get all the artists in a single A-Z list. This is causing my ocd to work overtime.
I have tried re-scanning the library and the library only contains one location on my NAS.
Interesting. It almost looks like your artist names are not using regular “A, B, C” but some other things that looks the same. PMS can track these characters differently, which could be why you see the list repeat. Can you try taking the first one “Aerosmith”, edit the entry and retype “Aerosmith” to make sure it is using regular characters and see if that moves to where the other "A"s are?
Inspect the ‘Sort Title’ of these artists, which appear separately at the beginning of the list.
Their ‘sort title’ may be prepended by a special character, like a space or underscore or similar.
I looked at the sort titles of the first group of artists and they all looked ok. However, when I looked at the sort titles of the second group they are all in a different font. When I retype them they then move into their correct place in the first group. I have included a screenshot below. Does this mean I am going to have to manually update a few hundred artists or is there another method I can use?
Yuck!
This means that all your sort artists have been inexplicably moved up to a different character region in the Unicode table. How this comes about, I don’t know.
I’d be very surprised if it is something Plex would do.
Are you perhaps using some other software to embed/modify metadata into your files? This could be a potential source of these weird characters.
I tried this yesterday afternoon and it appeared to make no difference.
I decided in the end to delete the library and then create it again, leaving it overnight to get all the metadata together again. When I checked it this morning moth of the artists looked to be OK, though there were about a dozen that had the sort name in the different font. I just manually changed these. I don’t know why they were different, I left the Local Media Assets turned off. One of life’s little mysteries I guess.
