Series Match Question

So, there’s a show called ‘Escape to the Chateau’ (TVDB ID: 312690) and now a spin-off called ‘Escape to the Chateau: DIY’ (TVDB ID 345678). Plex, however, is identifying episodes of the new series as episodes of the original, so the new series episodes don’t appear anywhere, not in ‘Newly Added TV’ or anywhere else.

Unfortunately, I can’t go in and use ‘Fix Match’, because it thinks they’re the same episodes, so I don’t have any unidentified episodes to click on. If I go in via folder view, I can see the DIY show, but when I click on an episode to go to the Episode page, it takes me to the original show page.

The problem seems to be that the files for both series are being associated with the same episodes:

I’ve tried all sorts of stuff, renaming, dancing, etc but whatever I do, Plex doesn’t seem to distinguish between the shows. How can I fix this?

Having the same Problem with Steins;Gate and Steins;Gate 0. Did you maybe figure out how to solve this?

@“Mark Otway” said:

So, there’s a show called ‘Escape to the Chateau’ (TVDB ID: 312690) and now a spin-off called ‘Escape to the Chateau: DIY’ (TVDB ID 345678). Plex, however, is identifying episodes of the new series as episodes of the original, so the new series episodes don’t appear anywhere, not in ‘Newly Added TV’ or anywhere else.

Unfortunately, I can’t go in and use ‘Fix Match’, because it thinks they’re the same episodes, so I don’t have any unidentified episodes to click on. If I go in via folder view, I can see the DIY show, but when I click on an episode to go to the Episode page, it takes me to the original show page.

The problem seems to be that the files for both series are being associated with the same episodes:

I’ve tried all sorts of stuff, renaming, dancing, etc but whatever I do, Plex doesn’t seem to distinguish between the shows. How can I fix this?

Try Escape to the Chateau (2016) & Escape to the Chateau - DIY (2018) Some might argue that Escape to the Chateau - DIY (2018) should be named Escape to the Chateau DIY (2018) . I’d say it’s up to you and PLEX. Try one and see if it works., if not try the other name. You may have to PlexDance.

@Nutellaeis said:

Having the same Problem with Steins;Gate and Steins;Gate 0. Did you maybe figure out how to solve this?

Try naming them to Steins;Gate (2011) & Steins;Gate 0 (2018). You may have to PlexDance.

Actually I just found out I can split those shows. It works at the show level and not at the episode level, which is why I missed it at first. For everyone interested, it is explained here:
https://support.plex.tv/articles/201018248-merge-or-split-items/

@Nutellaeis said:
Actually I just found out I can split those shows. It works at the show level and not at the episode level, which is why I missed it at first. For everyone interested, it is explained here:
https://support.plex.tv/articles/201018248-merge-or-split-items/

True that but does not fix the underlining issue… but I guess you won’t have that particular issue with those shows again unless you rebuild your server.

Try Escape to the Chateau (2016) & Escape to the Chateau - DIY (2018) Some might argue that Escape to the Chateau - DIY (2018) should be named Escape to the Chateau DIY (2018) . I’d say it’s up to you and PLEX. Try one and see if it works., if not try the other name. You may have to PlexDance.

I tried renaming like that, and it worked for the scan - I saw the two shows appear next to each other in ‘Recently Added TV’. Then the metadata was downloaded, and the DIY version disappeared.

Okay, so using the split function, and then manually matching the metadata using the TVDB ID appears to have fixed it.

Would be good to not have to do this though! Kodi gets it right straight off the bat, so it seems shoddy that Plex doesn’t.

Thanks - using Steins;Gate (2011) & Steins;Gate 0 (2018) worked for me

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This worked for me with Steins:Gate 0 as well. Life saver! Thanks!

Always always always put the (year) in the show folder and file names.

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definitely a best practice

FileBot can do that - and it does at my house (year field goes in every TV Show) - but Plex still fumbles every single Show with a remake. Without Fail, Plex Fails, 100% of the time 'cause Plex is Hard-Wired to only recognize the most recent remake.

“But Fix Match only takes a moment” <—your words.
“Good thing the TVDB ID# works so well - 'cause we’re gonna need it” <—my words

:wink:

Happy New Year

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