Series Optimisation doesn't trigger when new episode added to empty series

Server Version#: 1.41.7.9823
Player Version#:

I have a few ongoing series that require conversions to play properly my end and so I have set up a Series Optimisation, limited to 2 items.

This works fine if I am behind watching a series and there is a backlog to watch. for example, if I have 6 episodes in the library the first two are converted. i watch and delete episode 1 which triggers the conversion of episode 3. All fine.

The problem occurs when I am caught up on a series.

In the example above, if I watch episode 6, and delete it and then a day or so later add episode 7 it does /not/ trigger the Optimisation.

The ‘Optimised Versions’ section within settings still shows the series optimisation request, but the series icon is now blank and nothing I do will trigger that optimisation. I have to delete the optimisation request completely and recreate it, then it starts working as normal

I hope this makes sense.

Is there a fix for this?

To clarify, the library has registered the new episode just fine, and i can try to watch it so Plex is aware there is a new episode in that series available, it just dosnt auto-convert it as expected.

Is there any feedback on this from Plex please?

Is the the correct path for product support or should I contact you via a different route?

This won’t work. The optimization refers to the id of the show in the database. This gets removed when you remove all episodes and assigns a new id when you add the new episode.

If its the same TV show is it not the same ID?

The id is created sequentially. Yes. It would be better if collections and Playlist used one of the other unique identifiers but that’s not how the database is currently setup.

I understand, thank you. At least the behaviour is explained even if it feels wrong!

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