Series Optimisation doesn't trigger when new episode added to empty series

Plex Media Server
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1

Server Version#: 1.41.7.9823
Player Version#:

I have a few ongoing series that require conversions to play properly my end and so I have set up a Series Optimisation, limited to 2 items.

This works fine if I am behind watching a series and there is a backlog to watch. for example, if I have 6 episodes in the library the first two are converted. i watch and delete episode 1 which triggers the conversion of episode 3. All fine.

The problem occurs when I am caught up on a series.

In the example above, if I watch episode 6, and delete it and then a day or so later add episode 7 it does /not/ trigger the Optimisation.

The ‘Optimised Versions’ section within settings still shows the series optimisation request, but the series icon is now blank and nothing I do will trigger that optimisation. I have to delete the optimisation request completely and recreate it, then it starts working as normal

I hope this makes sense.

Is there a fix for this?

2

To clarify, the library has registered the new episode just fine, and i can try to watch it so Plex is aware there is a new episode in that series available, it just dosnt auto-convert it as expected.

3

Is there any feedback on this from Plex please?

Is the the correct path for product support or should I contact you via a different route?

4

This won’t work. The optimization refers to the id of the show in the database. This gets removed when you remove all episodes and assigns a new id when you add the new episode.

5

If its the same TV show is it not the same ID?

6

The id is created sequentially. Yes. It would be better if collections and Playlist used one of the other unique identifiers but that’s not how the database is currently setup.

7

I understand, thank you. At least the behaviour is explained even if it feels wrong!