Server Version#: 4.12.3 (latest beta)
Player Version#: latest
Hi everybody, before writing this post I got some information about media file types, subtitles, streaming, and so on, nevertheless I am a total noob about it and hope not to be too boring.
The problem has been already debated here, but, as far as I tried, I didn’t find a solution about that. Let’s make an example. I converted (using Handbrake) Ad Astra mkv FullHD, in a mp4 version with ~12Mbit/s of bitrate, without embedded subtitles, only one audio source (eng, converted to AAC - I tried AC3 as well). The problem is always the same: as soon as I activate external subtitles in srt format, transcoding is fired on, and this leads to stuttering play… when I disable srt subs the server media application returns to direct streaming without any problems. I am using a windows 10 pro 64 bit, core i5 7600k@4,6Ghz, pass paid, HW transcoding on (1080 gtx lightly oc’ed) . I am quite puzzled, since the only solution for now is burning the subs during handbrake process. I really hope someone can help me, and please, forgive my english, not mother tongue here ! I am ready to give any sort of further information about my case. Thanks a lot! Luca
Hi! You were right I was doing wrong playing it inside chrome… the problem of transcoding using the external app is vanished, but I actually have same stuttering problem when I stream from my server pc to my tv on the secondo floor (the tv uses a intel NUC i5 with 16gb of RAM and integrated GPU and external plex app), no transcoding but still stuttering, what could it be? Thanks alot again
Hi! Thanks a lot, this version did the magic! but how can it be, I mean, what it the reason? And how can I use the normal version with the same benefits? Thanks again, you greatly helped me!
You’re running the better version — the other version is newer but doesn’t have the same capabilities especially when the computer is connected to your TV.