Server appearing offline when accessing remotely

Plex Media Server
1

Server Version#: 1.41.0.8992 and earlier

Hi all,
Historically I’ve had no issue accessing my server remotely from phone or another TV. Recently, I’ve been having an issue when accessing remotely. Under the Remote Access tab, I have entered a public port that is port forwarded on my system. When I click “Retry” I get “Fully accessible outside your network” for about 10sec, before it changes to “Not available outside your network”. I’ve tried rolling back to previous server versions and have even done a full clean server install.

Any assistance would be greatly apprecaited.

Regards,
Steve

2

go to canyouseeme.org enter the external port you used for port fowarding. What does it say

3

Hi BigWheel.
Thanks for the response. It can’t pick it up from there. I’m wondering if I have a cgnat issue or similar?
Cheers

4

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