I created a new user on my Mac mini. After updating Plex, the Plex server can longer find any movies or music. I have scanned 5 times and added libraries 5 times, signed in and out numerous times all to no avail. I’m lost
I’m not quite sure I understand what you experience.
What do you mean by “I created a new user on my Mac mini”?
Mind sharing some details about the libraries in question (type, scanner/agent) and media (folder linked to the library, folder structure, file naming)?
Let me try again. Please keep in mind that I am not an expert! My mini had a user, let’s call it user 1. I created a new user, let’s call it user 2. Plex works fine when logged in to user 1. When I log in to user 2, and try to add the movie files, following the prompts in the Plex application, it says the folder is empty.
I’m a bit surprised you’ll even see your server. The server’s data directory is in the home directory of the user running the server. So if you run the Plex Media Server with user 1 , all the data about your server, your libraries… is stored in /Users/<user 1>/Library/Application Support/Plex Media Server/. If you use a different user (user 2) and run the Plex Media Server, it’ll look for its configuration/libraries/… in /Users/<user 2>/Library/Application Support/Plex Media Server/.
TL;DR: running PMS under a different Mac user will not know of your original setup.
If you want to run your original server from now on under this new account, you need to move the server data directory and configuration files over to the home directory of user 2.
This is basically the same as moving your install on a new machine – except you’re only copying the information from user 1 to user 2.
I’ll give that a try. Thanks so much.
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