Server Version#: latest
Player Version#: latest
dial tcp 127.0.0.1:32400: connect: connection refused
please advise - i am getting the above instead of information when clicking the server menus in taskbar. also fire stick have lots of problems connecting to server - please advise what to check - thanks!
brad
update - just downloaded latest 64 bit version and removed 32 bit version - error is the same.
On the server, in an incognito window please see what http://127.0.0.1:32400/web provides
same error - thanks for the tip. Could there be something messed up in
my local dns table?
i didn’t change anything - this PC is used only for this plex server -
it does nothing else.
mobile app and web seem to stream slow but working while fire stick
plex app can’t do anything.
forgot you said private window - still same error with private. please advise what to check!
thanks
Are you running the server on windows or Linux?
windows 10
this is a new issue - it worked fine before, i have not used it for a while but will be using daily this week. please let me know what i can try!
Can you zip and upload %LOCALAPPDATA%\Plex Media Server\Plug-in Support\Logs
there is no folder exactly as you named but there is a logs folder - attached - thanks.
Plex Update Service.2.zip (3.4 KB)
@bradwww From those logs it looks like you moved Plex’s default location to D:\Plex Can you please look there for those log folders?
thanks for that - sorry i forgot i did that because i did not have enough space on the C: drive for the catalog plex made. here are the logs - thanks!
too large to attach:
@bradwww what does http://192.168.68.207:32400/web look like?
I am seeing this in the logs:
Oct 02, 2023 14:56:56.308 [3956] DEBUG - Creating NetworkServices singleton.
Oct 02, 2023 14:56:56.308 [3956] DEBUG - NetworkServices: Initializing...
Oct 02, 2023 14:56:56.312 [3956] DEBUG - NetworkService: Creating new service.
Oct 02, 2023 14:56:56.314 [3956] DEBUG - NetworkService: Got notification of changed network (first change: 1)
Oct 02, 2023 14:56:56.314 [3956] DEBUG - NetworkService: Quick dispatch of network change.
Oct 02, 2023 14:56:56.314 [3956] DEBUG - NetworkService: Creating new service.
Oct 02, 2023 14:56:56.314 [3956] DEBUG - NetworkService: Got notification of changed network (first change: 1)
Oct 02, 2023 14:56:56.314 [3956] DEBUG - NetworkService: Quick dispatch of network change.
Oct 02, 2023 14:56:56.314 [3956] DEBUG - NetworkService: Creating new service.
Oct 02, 2023 14:56:56.314 [3956] DEBUG - NetworkService: Got notification of changed network (first change: 1)
Oct 02, 2023 14:56:56.314 [3956] DEBUG - NetworkService: Quick dispatch of network change.
Oct 02, 2023 14:56:56.316 [3956] DEBUG - NetworkService: Creating new service.
Oct 02, 2023 14:56:56.316 [3956] DEBUG - NetworkService: Got notification of changed network (first change: 1)
Oct 02, 2023 14:56:56.316 [3956] DEBUG - NetworkService: Quick dispatch of network change.
Oct 02, 2023 14:56:56.316 [3956] DEBUG - NetworkService: Creating new service.
Oct 02, 2023 14:56:56.316 [3956] DEBUG - NetworkService: Got notification of changed network (first change: 1)
Oct 02, 2023 14:56:56.316 [3956] DEBUG - NetworkService: Quick dispatch of network change.
Oct 02, 2023 14:56:56.316 [3956] DEBUG - NetworkService: Creating new service.
Oct 02, 2023 14:56:56.316 [3956] DEBUG - NetworkService: Got notification of changed network (first change: 1)
Oct 02, 2023 14:56:56.316 [3956] DEBUG - NetworkService: Quick dispatch of network change.
Oct 02, 2023 14:56:56.318 [1748] DEBUG - Network change for advertiser.
Oct 02, 2023 14:56:56.318 [1748] DEBUG - NetworkService: Setting up multicast listener on 0.0.0.0:32414
What has me concerned is Setting up multicast listener on 0.0.0.0:32414 that should list your local address and not 0.0.0.0
ok - i don’t know what actions to take - if any - can we report this to plex somehow?
do i need a new machine to run plex? disk space was the only issue i had before and that’s why i moved the database location.
thanks!
@ChuckPa Any chance I can get a second opinion on these logs?
multicast 0.0.0.0 == INADDR_ANY
(any of the adapters on the machine)
did i cause this or is there any setting i need to change to fix this issue?
@bradwww Looks like I was just being stupid. What I thought was a problem isnt. Just not something I see regularly.
@ChuckPa any chance you can sic someone who knows windows on these log files? Im not seeing anything myself.
Installing Plex onto drive D: is not moving the Plex data folder into drive D:
Uninstall Plex server completely.
Make sure that both the 32bit and the 64bit version are removed.
Remove the Plex data folder from its default location on drive C:
Remove the Windows registry branch of Plex server https://support.plex.tv/articles/201941078-uninstall-plex-media-server/
Verify that your Windows has the latest Micrososft software updates.
Disable and remove all 3rd-party firewall software.
Disable and remove all VPN software.
Check the network adapter that it is classified by Windows as “private” connection.
If you hve more than one network adapter in the machine, disable all but one. Wired, preferably.
Download the Plex server installer for 64bit
Install it into the default location on drive C: – i.e. C:\Program Files\Plex\Plex Media Server
Make sure it is working, but create only a small test library with 1 or 2 videos in it.
Once you have verified that it is working as expected, follow this guide to move the Plex data folder onto your drive D: [HowTo] An extended guide on how to move the Plex data folder on Windows
been 26 days - no answer yet to critical error - system is down - can’t login - can’t make changes - please HELP!!!
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