Server crashes each time when selecting something remotely

Plex Media Server Remote Access
1

Server Version#: 1.18.2.2058
Player Version#: 4.8.4
This only started recently. First the server would not allow remote access. Now that is sorted via Router change (not sure why had to reset it and reprogramme port) Now users are connected but as soon as they go to play anything server just crashes.

HELP PLease

2

Yup, same problem here. No difference between being on wifi or external connection.

3

Same…

4

Problem does’nt seem to appear when someones connects trough Plex web.

5

Same problem. Rolling back to 1973 to see if its fixed

6

Anyone found any answers yet. I keep trying but no solution.

7

No logs or server specs so people would have to guess.

I will go with, turn off HW transcoding or roll back to a 1.17 version.

8

Same issue here though local wifi connection does work. going to revert to previous version as well.
This is in my event log.

Faulting application name: Plex Media Server.exe, version: 1.18.2.2058, time stamp: 0x5dd7b5f5
Faulting module name: ntdll.dll, version: 10.0.19033.1, time stamp: 0x864cc1f2
Exception code: 0xc0000005
Fault offset: 0x000848c1
Faulting process id: 0x28c0
Faulting application start time: 0x01d5a9f64f270248
Faulting application path: C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 35ca45d8-94d7-478b-bf7b-5b149e203ba1
Faulting package full name:
Faulting package-relative application ID:

9

Thank you @pl_5309 , turning off hardware transcoding resolved the issue

10

This topic was automatically closed after 90 days. New replies are no longer allowed.