Server crashes immediately upon any attempt at remote play

Plex Media Server Remote Access
1

Server Version#: 1.18.1.1973
Player Version#: 7.23.0.13018 (android, though I’ve gotten friends to reproduce this on various other remote clients)

15c35a6d-4978-4058-a27a-f82eb9115065.zip (46.9 KB)

Logs.zip (15.8 KB)

I can play media just fine on the local network, and remotely I can at least access settings and browse libraries, but immediately upon playback PMS crashes. I’ve never had this issue on any previous version of PMS over the last 3 years. Have tried restarting PMS, repairing PMS, completely uninstalling and reinstalling PMS, as well as restarting and updating Windows, no dice.

Plex Media Server.exe.1504.dmp.zip (1.8 MB) (Windows crash dump for further info)

I’m running on an 17-4770k, 8GB DDR3, GTX 770 4GB, Windows 10, up to date

2

I’m having the same exact problem on my Windows 10 install.

3

Hey Crunch maybe we can get this working again.

How about run your System File Checker while I look at the logs.

https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system/

EDIT I saw a couple of things. FFmpeg threw an error trying to check hw acceleration, and you have IPv6 enabled.

Oct 18, 2019 20:43:17.283 [14784] DEBUG - Codecs: testing h264_qsv (encoder)
Oct 18, 2019 20:43:17.283 [14784] DEBUG - Codecs: hardware transcoding: testing API qsv
Oct 18, 2019 20:43:17.467 [14784] ERROR - [FFMPEG] - Error setting child device handle: -16

Another problem is that you’re testing the beta but you didn’t post in the special forum for beta testing feedback, nor did you tag the topic with plex-media-server-beta.

Oh well, maybe someone will notice.

4

Same crap here with remote play, I had to downgrade back to 1944 and now its working fine, looks like version 1973 is not ready for prime time too buggy

5

That’s the risk of running beta software… And that’s what this release is.

6

This worked. I thought I ruled out the beta being the issue as I went back and specifically reinstalled directly from Plex’s main downloads page, but I guess not. Guess I’ll wait for the next stable release. Thanks!

7

Yep :slight_smile:

8

Cool beans broheim!

9

Yes on the Plex downloads page, if Plex Pass is toggled on you’ll get the latest beta.

11

I rolled back to .1944 and still getting the crashing on remote play.