If it’s not too much to ask, I’d also love to get your help, @ChuckPa
I’ve jumped through a lot of hoops not just wanting to come off as completely uneducated, but so far I’m not having any luck using anybody’s suggestions or efforts.
First off: Synology. 1019+, DSM6 (latest)
Was using PMS 1.28.1.6104… have since tried to both update and rollback to and from 1.28.1.6106
Password was updated using the initial instructions in the email. I retain both the original password, and the updated one.
ISSUE: Obviously, can’t get PMS back up and running.
CURRENTLY: I can connect to the server, it states the server is unclaimed and not secure. When I navigate in to the server list from the settings, hitting the “claim server” button has no effect. The first time the “reinstallation” runs, I’m greeted with a promising “let’s set up your server”… but an error pops up that says “there was a problem claiming this server”. Occasionally I’ve seen “Failed to sign in to plex account” on the PMS->Options, but it seems to only happen the first time.
I’ve tried running the latest tar->sh from Scheduled Tasks… though looking at the “view result” action only shows “running”, and eventually “interrupted (1)”. I briefly tried using puTTy (completely new to me), but I wasn’t able to gain proper permissions to run from root (or admin?). I did (at one point) see the “with great power” puTTy message, but I didn’t know which password it was looking for, and was somewhat demoted (I couldn’t run the “sudo” thing again?).
I’m nearing 24 (non-continuous) hours of failure, and with an infant and a pumping wife, this is the straw that could break the camel’s back.
Is there anything you might recommend that I try? I’m now completely lost.
UPDATE: I figured out ROOT through PuTTY. I’m now receiving: “ERROR: could not get credentials from plex.tv (Error: 6)”
Now that’s where I’m stuck… what’s an Error 6, and why am I getting it/how do I resolve it? PS - I’ll gladly pay your $10 fee for the correct answer, and welcome all of the accompanying looks!
