Server disaster

Hi all,
Long time, no post. I’ve been using an old Dell server machine as my Plex server for the last five years and it’s worked very well. It was a Windows 10 Pro machine, but on Wednesday, there was a BCD error on the boot drive and, to put things in technical terms, it’s buggered. I thought to myself, “no worries. I’ll just reformat and install Linux. I’ve been meaning to for ages”, but then I realised that the hard drives are formatted using Windows’ own ResFS (Windows Storage Spaces) for which there’s no Linux driver. The hard drive stack is still fine. I hooked it up to my main machine and I can read all the files, but I can’t get Plex to see them. I installed the Media Server software on Knife (my main machine), but it won’t recognise any metadata that Plex has added to the files and there’s no way I can edit the settings to do it - either in the main settings interface, or the three dot menu by the side of the categories (I just get reorder or unpin). Ultimately, I want to convert the Windows Storage Space into a standard RAID so that I can reformat the Dell with TrueNAS or similar, but until then, can anyone give me an idea of how to make Plex recognise the drives as an existing Plex libraryon Knife (preferably without losing all the watch data for things to resume, watched status and so on)? I have been a Plex Pass user since 2014.

B

Have you enabled Sync My Watch State and Ratings in your account settings?
https://app.plex.tv/desktop/#!/settings/account

Plex does not add metadata to media files. It stores metadata in the Plex Data Folder.

Any chance you can access the Plex Data Folder from your old system?

If so, you can copy it to the new Plex server: https://support.plex.tv/articles/201370363-move-an-install-to-another-system/.

If the full Plex Data Folder cannot be recovered, can you recover the Plex database files? They are in the /Plug-in Support/Databases folder inside the Plex Data Folder. See https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/.

If that data is not stored with the media files, then no. My boot drive (where Plex was installed) is toast. Oh and Sync is on.

B

Sync should save watch state, etc for your account.

If you shared your server with others and they enabled the setting, then it is saved for their account(s) as well.

It is a per account, not per server setting.

The rest of the info - libraries, playlists, etc are gone, since the boot drive is toast. You’ll have to re-create that on your new server.

I thought as much. Oh, well (expletives were deleted). So, if I want to set up the library again on Knife, I can, but it will just be the same as starting again from scratch? And there’s actually not much point doing that if I’m just going to start again on the Dell-reborn-as-NAS?

B

Yeah, you’re starting over from scratch.

You could use Knife as a temporary Plex Server, until you get the Dell reborn. Don’t put a lot of effort into Knife - no playlists, customizing posters, remote access, etc - since you know it will go away soon. You could turn off thumbnail generation, etc. as well. Sync Watch State will keep your watched/not watched status updated.

You can then rebuild the Dell however you want. Once PMS is running and configured on it, you can decommission Knife and not worry about having to move any database files, etc.

Plex doesn’t add metadata to any media files.

It stores all metadata which it collects in the Plex data folder.
Which is not easily transferred to a different operating system platform.
Transferring from Windows to Windows should be doable, as long as you managed to retain all the drive letters your media drives had on the old machine over to the new machine.

In other words, each media file must be accessible under the exact same drive letter, folder path and file name as it was on the old machine.

You just need to tell Plex server the location of the old Plex data folder. This is done by editing a registry key. Details in this post: [HowTo] An extended guide on how to move the Plex data folder on Windows

Thanks, Otto. I’m resigned to losing all the metadata, playlists and so on. The important thing is that the library files are still in good nick.

B

Well, I got a new hard drive from Amazon and I’m halfway through a five-hour copy to put everything from the WindowsSpace onto the drive (before copying it off onto a real RAID).
I’m trying to install TrueNAS onto the Dell server to make use of the machine even though it’s already died once and it’s bloody hot while I’m trying to do it :frowning:

B

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