Server Version#: 1.15.6.1079
Player Version#: Web 3.100.1
Hi,
I’m having trouble starting Plex server after latest update. Plex is hosted on Freenas 11.1U7 and installed over a regular jail/portmaster.
Fortunately I had configured snapshots so I was able to quickly revert back to old version.
I updated using portsnap fetch && portsnap update
Followed with server stop and port update with service plexmediaserver stop && portmaster multimedia/plexmediaserver
When I restart restart using service plexmediaserver start, nothing happens and no error is reported back.
Please advice.
Thank you.
What’s the output of sockstat -l46 after you attempt to start it?
Also does dmesg -a |grep plex show any segfaults?
Is there any way get the installation logs and see if there was any error? Or should I see them during installation?
I’ve seen no error during installation and I can’t find anything in Usr/local/plexdata/logs
I am getting the exact same issue. There isn’t anything to go off of and this is causing my system to not be able to start plex! Any help would be appreciated…
BTW – Thanks for reminding me I had snapshots available bi0hazard6 
1 Like
Exact same issue. I have tried many things but does not work. I have posted another thread for this accidentally.
Some folks are saying that it got broken only for Plex Pass owners. For others it is fine. Somehow the PlexPass sever got updated to non plex pass. Maybe that is causing the issue. Not sure.
Is there a way to see where the failure is happening? I am unable to find where logs are generated. Please let me know if there is a verbose parameter that can be given so that when I start the server I could see what is going on and where it fails. Thanks.
I think the problem is that it isn’t even able to start it due to some directories being changed in the latest package? At least that’s what i’ve been able to find.
I’m glad I’m not the only one.
Does anyone know how to locate and install the previous version? My server is inaccessible right now.
same issue here as well after update for Plex Pass v1.15.6.1079. Any help is appreciated. thanks!
on top of it, when I run service plexmediaserver_plexpass status it says:
plexmediaserver_plexpass is not running.
Tried to restart everything and same issue…
When I try to access http://<my server’s IP address>:32400/web is says page cannot be displayed even though I can ping it (jail is up).
Any idea how can I at least try to rollback to the previous version? this was updated by running pkg update & upgrade.
Thank you!
You would have to find the previous versions build number and version number and then you could download it via plex downloads. But it’s very hard to find…wish plex made it easier to roll back!
Would be great if someone could look into this…even though I’ve reverted my server and I can play files from it I can’t actually get onto the server via the web interface. I’m assuming because it is an older version of the software. I can’t edit metadata, etc…
This is the Freebsd forums and you have a different problem.
Please start your own thread in the Windows Forums.
I had this same problem after updating to 1079 yesterday. Finally tracked down the problem by attempting to run the server manually rather than through service and hit an error that it couldn’t find “libd1.so.1” which was needed by “libpython2.7.so.1”.
I checked in my plex jail and indeed it wasn’t there in /usr/lib or /usr/local/lib so I copied it from the freenas main to the jail /usr/lib (your directories may vary)
cp /usr/lib/libdl.so1 /mnt/storage/jails/plex/usr/lib
and it now works. Though I worry about why this happened since I’m not completely familiar with freebsd and jails.
3 Likes
Maybe wait until the port maintainer fix the problem but you seem to have found the fix!
I’m going to wait until next release before trying your solution.
In FreeBSD how did you run the program manually or in the foreground?
In my jail where I still use pkg update, not the plugin, it’s:
/usr/local/share/plexmediaserver-plexpass/Plex_Media_Server
You just type in the path to that and it executes? GOtcha
