@ChuckPa If it is indeed a bad file (I assume you mean media file, not a Plex file) how can I tell from those logs which library item is actually causing the problem? There doesn’t seem to be any useful information in that line about what it’s actually using the transcoder on. I assume it’s probably chapter thumbnails it’s trying to create (I have video previews turned off)?
Would it relate to the item immediately above the error?
Apr 10, 2021 02:50:20.310 [10887] DEBUG - Completed: [192.168.1.221:53038] 200 GET /library/metadata/32719/children (6 live) TLS GZIP 29ms 3928 bytes
I queried the database for 32719 from that line assuming it’s metadata id 32719.
SELECT * FROM metadata_items WHERE id = 32719
This seems to point to a TV show in the database (using tvdb id found in the guid column) that I know I have watched every episode of completely without error, though. I also checked the media info for every episode in the season it seems to be referring to in the user_thumb_url column, and every one of them has chapter info in it already.
Thanks for your help.
BTW did you see the stuff in the other thread with the python errors?
