Server not available after update

@sa2000, did you get my logs, and did you have a chance to look at them?
TIA!

@sa2000,
I have not heard back from you so I am posting the issue with the hung scan as a separate topic (Automatic Library Scan Hangs after Server Update).

@viking2 - I have now looked at the logs and I see that what appears to be a stuck scanner job - this time it was not the scheduled task deep analysis but a scan of the “TV Shows” Library
Appears to get to 100% but then at the end discovered that the show “I Am the Night” had some unrefreshed media
I suspect that there was still a Plex Media Scanner.exe process stuck at that time - it was at Aug 30, 2020 16:58:14 when it appears to have hung.

Would need a process dump of the process if it gets stuck like this. Also you have excluded the agents log files from the zip you sent me - these log files would be in the “PMS Plugin Logs” subdirectory. I have not got any of these logs

So what i suggest is getting diagnostics for this with the latest version of Plex Media Server - as the logs I looked at were from 1.19.5.3112-b23ab3896

So upgrade to 1.20.1.3252-a78fef9a9
Run with debug logging enabled

Next time you notice a stuck Plex Media Scanner.exe process where it gets stuck for hours - get the logs zip (all logs including PMS Plugin Logs directory) and create a process dump for the stuck Plex Media Scanner.exe process and upload zipped dmp file and send me link to it (eg dropbox/google drive etc) and also the zipped logs

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