Server not available from outside of my Network

Plex Media Server NAS & Devices
1

Hi there!
I am using Plex for over a year now, but recently it is not working any more properly. I haven’t changed any of my Server / Plex / Router Settings.

First, my Brother told me, that he can’t reach our Plex server from his home anymore, so I checked the Settings.
It said “Not available outside your network”, so I turned it off and on again, till it was green.
But still, as soon as I tried from outside my network, it did not work anymore, and it is showing “not available” again.

I tried a lot, Restarting Router, the server, PMS and so on, but I could not figure out what the problem is.

I tried several ideas from this forum, but those that I am capable of did not work. When answering, please understand, that my Server knowledge is NOT professional.

I don’t understand it anymore, and it is becoming really annoying. I would be happy if anyone could help.
Thank you very much in advance. :smile:

About:
PMS Version 1.12.3.4973
Synology DS916+
DSM 6.1.6-15266 Update 1
Plex Pass User (I am just in the Plex Family)

Thanks,
Puia

3

Thank you very much. I checked every step and saw, that the TCP Port on my Router wasn’t there anymore. Now everything is back online! Thank you! :slight_smile: