Server Not Getting Episode Metadata for Newly Added Shows

Plex Media Server Metadata & Adding Files
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Server Version#: 1.40.2.8395

Hi, as of a few days ago, it looks like Plex is no longer getting metadata for TV show episodes. The show’s general metadata and name are grabbed, but episodes don’t have thumbnails, air dates, etc.

I just removed and then added “Bee & Puppycat: Lazy in Space” and then exported the logs. Can anyone help me determine what’s going on and how to fix it?

Plex Media Server Logs_2024-05-20_08-53-51.zip (4.6 MB)

Thank you

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I poked around at this some more, and it looks like it’s only happening for this show.

I found a workaround though. I changed the ordering for just this show to “The Movie Database (Aired)”, and the metadata loaded.

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