Server unavailable even after removing preferences and reinstall of PMS, DSM

[QuincyR]

Server Version#:1.13.6.5339Logs.zip (145.5 KB)
Player Version#: web, iOs & Android

Hi,

I’m having problems with accessing my PMS.
This started after updating to the latest version of DSM on my DS415+
Every time i try to access the server, i get the “server unavailable” message.
Local and remotely, both show the same problem.

After reinstalling PMS and deleting the Plex folder, the server comes online for a short period of time, after that it becomes unavailable again.

I’ve tried a bunch of solutions, like deleting the preferences.xml and plexmediaserver.pid files, but no luck.

I’ve attached the logs.
Please let me know if there’s anymore information necessary.

Thanks!

[QuincyR]

Thanks for you quick reply.

Rebooting my router helped, but within 10 minutes, it’s again not reachable .
I was able to add one library and after that the connection is gone.
I’m not sure it’s a connection issue, because the server isn’t available on my local network as well and all other applications work without a hitch.

I’ve added the latest logs.
Any idea’s?
Logs (1).zip (667.4 KB)

[QuincyR]

No, i’m running Plex native, not in docker.

I’ve followed Q4.
I disabled my firewall.
The MTU size wasen’t configured, but was auto-detected to 1500. I manually configured it to 1500.
Plex came up and it stayed up

After half an hour, i enabled the firewall and after that the MTU size switched back to not configured.
It’s been running smoothly for the last5 hours.
I’ll keep an eye out, but i think the issue’s fixed.
Thanks a lot.

I’ll have a look into FileBot as well!

[QuincyR]

Well…
a full weekend has passed and the server is still up and running without a glitch.

Looks like the above steps solved my problems.

Thanks a lot!