Server Unavailable

Plex Media Server Desktops & Laptops
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All right. I have done a search, and I’m not sure if the solutions suggested don’t actually work or if I’ve just done them wrong.

Context:

I had a very good, working PLEX Server. I had installed it on an old Windows account. Because I was looking to upload files from a different OneDrive, I added that account to Windows. I logged into that account. I, at some point, deleted the old account and its data. I realized that PLEX was not available in the new account, so I installed it. I chose the “Repair” option. I was able to open plex and it found a server that was nearby that was not claimed. So I claimed that. The problem is, the server I claimed is not the right one. It was the right PC name, but not the right Plex Server. Now, when I look at my account, I have two Plex servers - one (that I’ve since renamed and added files to because I thought there was no solution) new one and one old one (that consistently, perpetually can’t connect).

What I’ve tried: Logging out of my account from the web. Logging out of my account from the server/app. I’ve even successfully logged out of the new Plex Server… but the old one is unavailable and perpetually tries to reconnect.

I’ve also tried reinstalling Plex entirely. Uninstalled, reinstalled, same issue.

To compound things potentially even further, the Plex Servers were different versions. I downloaded Plex to install on the new account - which I believe means I had upgraded it to the newest server.

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By deleting your old Windows user account, you may have deleted all of Plex’s data. (not the media files themselves, but every information which Plex has collected about them)

You might as well start over, uinless you happen to have a backup of the contents of your old plex data folder.

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Yeah. I had no idea it was stored on the windows account. I thought it was local to the machine only, not tied to my windows account. I deleted the old account before setting up PLEX on the new account.

Darn.

Thanks for the help, though, all. I will know that for the future.

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Just to be clear here (in case you are misinterpreting). It IS only stored on the local machine.
Unfortunately by default, the place it is stored is inside the user accounts folder. As you deleted that user account you also deleted the Plex data folder.

If you have any sort of secondary drive you can actually set Plex to store its data there instead, which would avoid a similar occurrence.

Apologies in advance if it’s actually me that’s misinterpreting. :grinning_face_with_smiling_eyes:

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Precisely.

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