Server wont upgrade

[FordGuy61]

A post from 2017, but it also mentions the pms-shutdown.msi message.

PMS-SHUTDOWN.MSI Error / FIXED!

Ok so I figured it out. Opened up the registry and searched for the version of the pms-shutdown.msi it was asking for. “C:\ProgramData\Package Cache{763A44F9-11ED-4C90-B79F-01077108135B}v1.7.4035\pms.msi.” I searched for only “v1.7.4035” I deleted the registry key. I was able to reinstall and I’m back up and running. Hope this helps someone.