“Plex Pass” just allows access to additional features, no service real or implied is included.
The logs help avoid playing 20 questions and trying this or that. Screenshot would indicate unclaimed or unsecure servers which could have many causes. Zip up all the files in the log directory from one of your servers and drop in in a reply.
And starting with the this or that: You need to reclaim your server, but don't dare to touch the Windows Registry
