Shanling M3 Ultra Plexamp\Plex Mobile audio doesn't work

Plex Players
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Hey, I’ve got Shanling M3 Ultra player with Android 10 and latest apps - Plexamp 4.6.3 and Plex 9.17.0.28861.

Unfortunately, both Plexamp and Plex Mobile apps can’t play music on it. I thought that it’s just broken player, but no - music from other sources plays well and even movies via Plex are having sound.

Is it the same issue that the person in this thread had, but with more new

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So I managed to crack the system - using the YouTube Music app start the playing sequence, then player shows that I have 44.1 kHz audio, and then change the app to Plex/Plexamp - then music is played by both players.

When I try to start the music from Plex\Plexamp only - it shows that I’m trying to play 48 kHz music (none of the files I tried to play have 48 kHz)

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When I try to play 24 bit 48 kHz FLAC - Plexamp tries to upscale it to 192 and for the most part what I’m hearing is clipping

4

I am also using Plexamp version 4.63 on my M3 Ultra and having the same issue: no music. Well, no music through wired earbuds! Sometimes, just after a reboot, when I toggle the setting for High/Low gain the music suddenly starts. But only for a few seconds and it stops again and further twiddling doesn’t bring it back.

Strangely, though, if I unplug my earphones and use wireless earbuds instead of wired ones, the music plays all the time. But careful listening reveals distortion.

Sigh.

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Also, i noticed sound clipping in Plexamp while using Bluetooth both on SBC and Aptx/HD. On YT Music, everything’s fine and no clipping at all.

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Unfortunately, in 4.7.0 release of Plexamp the issue hasn’t been fixed

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Same for me on the Shanling M6 Ultra. Music starts playing and then suddenly stops. Switching the gain level brings back sound, but not for long. I tried older versions of Plexamp down to 4.0 with the same result.

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I’m having the same problem. I just purchased the M6 ultra and now can’t use Plexamp! Very frustrating, wish I would have seen this post before purchasing…

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Two Plexamp updates in, still the same problem. Sad

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So I updated the player to v1.16 and the problem’s gone. If you are experiencing this problem and have M3 Ultra and/or higher versions - try the last update (it’s up for most of them now).

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